All services should be restored.
6/22/24 2:10pm – Outage in Bear Gultch, Skyline, and Portola Valley
We are currently investigating an outage effecting some customers in these areas. Updates will be provided as we get more information.
6/26/2024 9:45am-12:05pm – Outage Affecting some Wireless Customers in Palo Alto area [RESOLVED]
Cruzio engineers have confirmed wireless services have been restored to previously affected customers in the Palo Alto area, and all systems should be operational at this time. If you continue to experience any difficulties, please contact our technical support team for further assistance.
6/22/2024 2:40AM – Outage affecting wireless customers in the Salinas area
Cruzio engineers have identified an issue causing outages for wireless customers in Salinas. We are investigating the issue, and have no ETA at this time. We will update this network status as more information becomes available.
6/21/2024 3:20PM – Slow speeds for customers in the Half Moon Bay Area [RESOLVED]
[Resolved] Engineers have mitigated an issue in Half Moon Bay causing slow speeds and degraded service. All services should be up and operational.
6/21/2024 8:10am – Slow speeds for customers in the Half Moon Bay Area
Cruzio engineers have identified an issue affecting customers in the Half Moon Bay area, causing slow speeds and degraded service. We are working to restore service to normal, and will update this network status as more information becomes available.
6/20/2024 10PM to 2AM – Emergency Maintenance affecting some Wireless Pro customers in Santa Cruz
Cruzio engineers will be conducting maintenance Thursday 6/20/2024 10PM to 2AM on infrastructure that serves some Wireless Pro customers in Santa Cruz. Affected customers may experience brief periods of downtime while our technicians complete this work.
6/19/2024 11:00AM – Outage affecting wireless customers in the Santa Cruz area [RESOLVED]
Cruzio engineers have mitigated an issue causing an outage for some wireless customers in the Santa Cruz area. Service should now be online, though we are monitoring for continued issues and performance.
6/19/2024 8:00AM – Outage affecting wireless customers in the Santa Cruz area
Cruzio engineers have identified an issue causing outages for wireless customers in Santa Cruz. We are working hard to fix the issue, but have no ETA at this time. We will update this network status as more information becomes available.
6/18/2024 10pm-2am – Emergency Maintenance affecting some customers in the Santa Cruz and Watsonville areas
Cruzio engineers will be conducting emergency maintenance on upstream equipment serving some customers in the Santa Cruz and Watsonville areas on Thursday 06/13/2024 from 10:00PM-2:00AM. We anticipate a couple of brief interruptions during this process. Technicians will keep downtime as minimal as possible.