Cruzio engineers have identified an issue on the Purissima Canyon area of our network, and will be conducting emergency maintenance to resolve the issue. Customers in the area may experience brief downtime while we work on the issue.

Cruzio engineers will be performing planned maintenance on upstream equipment serving some Wireless Pro customers in Soquel on 4/25/24 9AM-1PM. There should only be brief interruptions during this window.

Cruzio engineers have resolved an issue causing intermittent connection issues for Harvey West Wireless Pro customers. Please contact technical support if you continue to experience issues.

Cruzio engineers have identified an issue with a portion of our network serving Harvey West area Wireless Pro customers. The issue is causing intermittent connection interruptions. We are working to resolve the issue as soon as possible, and will update this network status as more information becomes available.

Cruzio engineers have successfully restored service to equipment previously affecting connectivity for some wireless customer in Purisima Creek and Skyline Boulevard areas, and all systems should be back online. If you continue to experience any issues, please contact out technical support department.

Cruzio engineers are currently investigating an outage affecting some wireless customers in Purisima Creek and Skyline Boulevard areas. We will update this page with more information as it becomes available.

Cruzio engineers will be conducting emergency maintenance on upstream equipment serving some Scotts Valley customers on Friday 4/19/2024 from 2:00PM-6:00PM. We anticipate a couple of brief interruptions during this process. Technicians will keep downtime as minimal as possible.

Cruzio engineers will be conducting maintenance on upstream equipment serving some wireless customers in Midtown Santa Cruz on Friday 4/19/2024 from 9:00AM-1:00PM. We anticipate a couple of brief interruptions during this process. Technicians will keep downtime as minimal as possible.

After investigation we have determined that this issue should not be affecting customers’ services.

Cruzio engineers have identified an issue with our Colo systems, and are working to get things back up and running ASAP. We apologize for the inconvenience. We will update this network status as more information becomes available.