Cruzio engineers will be conducting network-impacting maintenance tonight starting at 11:45PM, lasting until tomorrow morning no later than 5AM, though the actual customer impact should not be more than 3-4 minutes during the maintenance window.
This work will not affect any Velocity DSL connections.
Cruzio engineers have mitigated an issue causing outages for some Wireless Pro customers. Though users are back online, there are ongoing issues causing reduced capacity on some connections. We will update this network status when more info becomes available.
Cruzio engineers are investigating an issue causing service interruptions for some Wireless Pro customers in Westside, Midtown & Downtown Santa Cruz. We will update this network status as more information becomes available.
Cruzio engineers are investigating an issue causing service interruptions for some Wireless Pro customers in Westside Santa Cruz. We will update this network status as more information becomes available.
Cruzio engineers will be conducting emergency maintenance on our core datacenter. There should only be a brief disruption of service during this time window.
Cruzio engineers will be conducting emergency maintenance on upstream equipment serving some customers in downtown Santa Cruz on Wednesday 7/31/2024 10:30am-1:00pm We anticipate a couple of brief interruptions during this process. Technicians will keep downtime as minimal as possible.
Cruzio engineers will be conducting maintenance on upstream equipment serving some Wireless Pro customers in Westside Santa Cruz on Thursday 8/1/2024 10:00PM-2:00AM. We anticipate a couple of brief interruptions during this process. Technicians will keep downtime as minimal as possible.
Cruzio engineers will be conducting maintenance on upstream Wireless Pro hardware serving parts of Westside Santa Cruz. We anticipate a few brief interruptions during this process. Technicians will work to keep downtime as minimal as possible.
Monday evening 7/29/24 between 8pm and 10pm, Cruzio engineering will be replacing some interfaces in our border router. This will cause brief downtime as networking protocols reconvert to send and receive traffic out of our alternative gateway. Downtime should be brief within this window.
While the power company had managed to make repairs restoring services, another unexpected outage has occurred that is once again effecting customers in the Martin’s Beach area. Work is being done to try to restore service to impacted customers.
