Cruzio engineers have identified an issue affecting some Wireless Pro customers in Santa Cruz, and are working to resolve the problem. Affected customers will experience slower speeds and intermittent connectivity. We will update this network status as more information becomes available.

Cruzio engineers will be conducting maintenance on upstream equipment serving some customers in Watsonville on Monday 6/17/2024 10:00PM-2:00AM. We anticipate a couple of brief interruptions during this process. Technicians will keep downtime as minimal as possible.

Cruzio engineers will be conducting emergency maintenance on upstream equipment serving some customers in Santa Cruz and Scotts Valley on Tuesday 06/11/2024 from 10:00PM-2:00AM. We anticipate a couple of brief interruptions during this process. Technicians will keep downtime as minimal as possible.

Cruzio engineers have identified an issue affecting upstream equipment serving some Wireless Pro customers in Santa Cruz, and are working to resolve the problem. Affected customers will experience slower speeds and intermittent connectivity. We will update this network status as more information becomes available.

Cruzio engineers have resolved an issue that was affecting service for some users in Butano Canyon. If you are still seeing issues, please give our Technical Support team a call at 831-459-6301, option 3.

Cruzio engineers have confirmed an outage is currently affecting upstream equipment serving some customers in the Butano Canyon area, and are investigating further. We will continue to update this network status with more information as it becomes available.

All services should be restored. If you are a customer with web hosting on host8.cruzio.com and are still having any issues, please contact Technical Support.

We are currently working to resolve issues with services on web hosting server host8.cruzio.com. This is effecting some websites and services for customers with web sites on this server. Updates will be provided as we get them.  Any mail sent to customers on this server will be queued up and delivered.

Cruzio engineers are investigating a power outage affecting upstream equipment serving some customers in the Half Moon Bay area, and are assessing the situation. The current estimated time of restoration is 8:30PM on Monday, 6/3/2024. We will continue to update this network status with more information as it becomes available.

All services have been restored. If you are still experiencing any issues, please contact technical support.