Cruzio engineers will be conducting maintenance on upstream equipment serving some Scotts Valley customers on Thursday 4/18/2024 from 2:00PM-6:00PM. We anticipate a couple of brief interruptions during this process. Technicians will keep downtime as minimal as possible.

Cruzio engineers will be performing planned maintenance on upstream equipment serving some Wireless Pro customers in Downtown Santa Cruz on 4/17/24 9AM-1PM. There should only be brief interruptions during this window.

All services have been restored to normal. If you continue to have internet connectivity issues please call us.

Services are currently down on the area of Martin’s Beach and Montara areas. Cruzio Engineers are currently working on bringing services back online.

Cruzio mail services has been restored and are now accesible as normal. If you continue to have any issues please contact us.

Currently all of Cruzio Mail services are on outage. We will update when services are restored.

Our webmail user interface is temporarily not accessible.  Cruzio team is currently investigating the cause of this outage.

Cruzio engineers will be conducting emergency maintenance on upstream equipment serving parts of Westside Santa Cruz on Thursday 4/11/2024 from 10:00PM-2:00AM. We anticipate a couple of brief interruptions during this process. Technicians will keep downtime as minimal as possible.

Cruzio engineers have successfully restored services to previously affected customers in Scotts Valley, and all services should be operational at this point in time. If you continue to experience any issues, please contact our technical support team.

Cruzio engineers are currently performing additional repairs on upstream equipment affecting connectivity for some customers in Scotts Valley on Tuesday 4/9/2024, and have extended this maintenance to 6:00PM. Technicians will keep downtime as minimal as possible, and will continue to update this network status with more information as it becomes available.