Cruzio engineers will be conducting emergency maintenance on upstream equipment serving some customers in Scotts Valley on Tuesday 4/9/2024 from 3:30PM-4:30PM. We anticipate a brief interruption during this process. Technicians will keep downtime as minimal as possible.
4/9/2024 12:00PM – 1:00PM – Emergency Maintenance Affecting Some Customers in Scotts Valley
Cruzio engineers will be conducting maintenance on upstream equipment serving some customers in Scotts Valley on Tuesday 4/9/2024 from 12:00PM-1:00PM. We anticipate a brief interruption during this process. Technicians will keep downtime as minimal as possible.
4/9/2024 2:00PM-6:00PM – Emergency Maintenance Affecting Some Customers in Westside Santa Cruz
Cruzio engineers will be conducting maintenance on upstream equipment serving some Westside Santa Cruz customers on Tuesday 4/9/2024 from 2:00PM-6:00PM. We anticipate a couple of brief interruptions during this process. Technicians will keep downtime as minimal as possible.
4/8/2024 10:30am – Intermittent connection issues at San Jerardo area [RESOLVED]
Engineers have finished making repairs and will be monitoring closely.
4/8/2024 10:15am – Intermittent connection issues at San Jerardo area [UPDATE]
Engineers are currently making repairs which will result in loss of connection. The down time is expected to be brief, but is an unavoidable part of the repair process needed.
04/09/24 10PM-2AM – Maintenance affecting some Wireless Pro customers in Weston Rd. Scotts Valley Area
Cruzio engineers will be performing planned maintenance on upstream equipment serving some Wireless Pro customers in Weston Rd. Scotts Valley Area 04/09/24 between 10PM and 2AM. There should only be brief interruptions during this window.
4/8/2024 9am – Intermittent connection issues at San Jerardo area
We are currently experiencing intermittent issues in the San Jerardo area. Engineers are preparing to make repairs. We will update this status when repairs are complete or if the repairs will require some downtime to replace equipment.
4/4/2024 10pm-2am – Maintenance Affecting Some Wireless Customers in Westside Santa Cruz
Cruzio engineers will be conducting maintenance on upstream equipment serving parts of Westside Santa Cruz on Thursday 4/4/2024 from 10:00PM-2:00AM. We anticipate a couple of brief interruptions during this process. Technicians will keep downtime as minimal as possible.
04/03/24 9:00AM – 1:00PM – Emergency Maintenance affecting some Wireless Pro customers at the Tannery
Cruzio engineers will be performing emergency maintenance on upstream equipment serving some Wireless Pro customers at the Tannery 4/3/2024 between 9am and 1pm. Affected customers may experience short periods of downtime while technicians complete repairs.
4/2/2024 12:25pm – Network outage in downtown Half Moon Bay area [RESOLVED]
Engineers have restored services. If you are still having issues, please contact technical support.
