Engineers are working with the electricians to replace a problematic transformer and estimate about 20 minutes to resolve so long as no unexpected problems come up. Updates will be provided if there are any before services are restored.
10/12/2024 8:30am – Outage in Watsonville Area [UPDATE]
Engineers are on site working with the city to get services back online.
10/12/2024 6:35am – Outage in Watsonville Area
We are currently experiencing an outage in the Watsonville area. Engineers are en route to investigate. Updates will be provided as we get them.
10/10/2024 1:30am – Outage in Half Moon Bay area [RESOLVED]
All services should be back up and operational. Please contact support if you are still experiencing any issues.
10/10/2024 11:30am – Outage in Half Moon Bay area
Power outages are causing some connection issues in the Half Moon Bay area. Engineers are investigating and updates will be provided as we get any.
10/09/2024 – 9:30pm – Outage in Half Moon Bay area
A large power outage is effecting some services in the Half Moon Bay area. Current ETA is 10:15pm. Updates will be provided as we get more information.
10/05/2024 01:00AM – Outage in Watsonville area (RESOLVED)
Large service outage affecting Watsonville customers has been resolved, if you continue to experience service issues please contact us.
10/04/2024 5:30pm – Outage in Watsonville area
Due to a large power outage, some services in the Watsonville area have gone down. Crews are en route to restore services. Updates will be posted as we get them.
10/3/2024 10:00PM-2:00AM – Planned Maintenance affecting some Wireless Pro users in the DeLaveaga area
Cruzio engineers will be conducting maintenance on upstream equipment serving some Wireless Pro customers in the DeLaveaga area on Thursday 10/3/24 10:00PM-2:00AM. We anticipate a couple of brief interruptions during this work. Technicians will keep downtime as minimal as possible.
9/30/2024 1:50PM – Outage affecting some Wireless Customers in Watsonville [RESOLVED]
Engineers have replaced a faulty piece of equipment and all systems are back up and running.