Cruzio technicians have arrived on site where service is affected, and have advised of road closures due to multiple felled trees and downed power lines. PG&E have updated the estimated time of restoration to February 7th at 8:00PM. Cruzio engineers are currently executing plans to deploy generators and restore service in the interim. We will continue to update this status page as soon as we have further confirmation.

Cruzio engineers are investigating an  outage affecting some customers in Pescadero & Butano Canyon. Current estimated time of restoration is 2/7/25 at 4:00 PM. We will continue to update this status page with more information as it becomes available.

All services have been restored. If you continue to have any issues, please contact Technical Support.

We are currently experiencing an outage in the Butano neighborhood. Engineers are investigating and prepping to make repairs. Updates will be provided if there are any before services are restored.

We are currently experiencing a small network outage in the Watsonville area due to the storms. Engineers are investigating and we will post updates if there are any prior to services being restored.

Cruzio engineers have noted a PG&E outage affecting some Wireless Pro customers in Santa Cruz. We will update this network status as more information becomes available.

PG&E power has been restored to upstream equipment serving some Wireless Pro customers in Santa Cruz.

Cruzio engineers have noted PG&E outages affecting some Wireless Pro customers between the El Granada and Montara areas. We will update this network status as more information becomes available.

We are currently experiencing a network outage that is effecting some Wireless Pro customers in Santa Cruz.  Engineers are en route to the location to assess and make repairs. We will provide more updates as they are available.

Cruzio engineers will be conducting maintenance on upstream equipment serving some customers in Midtown Santa Cruz on Wednesday 2/5/2025 10:00PM-2:00AM. We anticipate a few interruptions during this process. Cruzio technicians will keep downtime as minimal as possible.