A power outage affecting some customers in the La Honda area has been resolved, and service has been restored.
5/11/2024 7:00pm – Power Outage Affecting Some Wireless Customers in the La Honda Area
Cruzio engineers have noted a power outage affecting some wireless customers in the La Honda area. Service will be restored once power to the access point site comes back on.
5/11/2024 4:40PM – Degraded Performance for Some Wireless Pro Customers in the East and West Side Santa Cruz Area [RESOLVED]
Cruzio engineers have resolved an issue causing inconsistent and degraded service for the above areas.
5/11/2024 3:20PM – Degraded Performance for Some Wireless Pro Customers in the East and West Side Santa Cruz Area
Cruzio engineers have identified an issue causing slow speeds and inconsistency for some Wireless Pro customers in the West Side and East Side areas of Santa Cruz. We will update this status as more information becomes available.
5/7/2024 7:00PM – Degraded Performance for Wireless Customers in the Half Moon Bay Area [RESOLVED]
Cruzio engineers have resolved an issue with the network serving Half Moon Bay Area wireless customers. Performance should be back to normal.
5/7/2024 5:40PM – Degraded Performance for Wireless Customers in the Half Moon Bay Area
Cruzio engineers have identified an issue with the network serving wireless customers in the Half Moon Bay area, and are working to resolve the problem. Customers in the area will experience slow speeds and intermittent connectivity. We will update this network status as more information becomes available.
5/7/24 10PM-2AM – Maintenance affecting some Wireless Pro customers in Watsonville
Cruzio engineers will be performing planned maintenance on upstream equipment serving some Wireless Pro customers in Watsonville on 5/7/24 10PM-2AM . There should only be brief interruptions during this window.
5/2/2024 11:10am – Wireless outage in City of Santa Cruz area
All services have been restored. If you are still having any issues, please contact Technical Support.
5/2/2024 11am – Wireless outage in City of Santa Cruz area
We are currently experiencing network connectivities in the Santa Cruz downtown and some nearby areas. Engineers are working on this and expect to have the issue resolved in the next 10-15 minutes. Updates will be posted if we find reasons that may prolong repairs.
05/02/2024 12:15AM – Wireless outage in East Santa Cruz area[RESOLVED]
Cruzio engineers have successfully resolved the issue affecting some wireless customers in the Santa Cruz area.