Cruzio engineers have confirmed services have been restored, and all previously affected customers should be back online. If you continue to experience any issues, please contact our technical support team.
7/20/2024 8:30AM – Outages Affecting some Wireless customers in Woodside & Bear Gulch areas
Cruzio engineers are investigating outages affecting upstream equipment serving some customers in the Woodside and Bear Gulch areas, and are currently assessing the situation further. We will continue to update this network status with more information as it becomes available.
7/19/2024 – Upstream Issues affecting Telephony Services for some customers in Half Moon Bay [RESOLVED]
Cruzio engineers have confirmed successful repairs have restored telephony services to all previously affected customers in Half Moon Bay. If you continue to experience any issues, please contact our technical support team.
7/19/2024 – Upstream Issues affecting Telephony Services for some customers in Half Moon Bay [UPDATE]
Cruzio engineers have advised outages affecting telephony services for some customers in Half Moon Bay will require further repairs tonight, 7/20/24 at 12am midnight. We will continue to update this status with more information as it becomes available.
7/18/2024 – 1:00PM-3:00PM – Emergency Maintenance affecting some Wireless Pro customers in Downtown Santa Cruz
Cruzio engineers will be conducting emergency maintenance Thursday 7/18/24 1:00pm-3:00pm on infrastructure that serves some Wireless Pro customers in downtown Santa Cruz. Affected customers may experience brief periods of downtime while our technicians complete this work.
7/18/2024 – Upstream Issues affecting Telephony Services for some customers in Half Moon Bay
Cruzio engineers have advised issues with upstream equipment are currently affecting telephony services for some customers in Half Moon Bay. Repair crews have been dispatched to assess the situation, and we will continue to update this status with more information as it becomes available.
7/18/24 6:00AM – PG&E Outages affecting some customers in Santa Cruz
Cruzio engineers are currently assessing a large power outage affecting connectivity for some customers in Santa Cruz. The currently estimated time for restoration is 9:15am. We will continue to update this status with more information as it becomes available.
7/16/2024 3:15pm – Outage effecting some customers in Black Mountain area [UPDATE]
Engineers have restored services for some affected customers but are still working to restore services for all customers in the Black Mountain area.
7/16/2024 12pm – Outage effecting some customers in Black Mountain area
We are currently experiencing an outage in the Black Mountain area that may effect some customers. Engineers are currently working to resolve the issues. Updates will be posted as we get more information.
7/12/2024 10:30AM – Outages Affecting some Wireless customers in Woodside & Bear Gulch areas
Cruzio engineers are investigating outages affecting upstream equipment serving some customers in the Woodside and Bear Gulch areas, and are currently assessing the situation further. We will continue to update this network status with more information as it becomes available.