We are currently investigating a network outage affecting some customers in the Santa Cruz area.

Cruzio engineers will be performing planned maintenance on upstream equipment serving some Wireless Pro customers in Downtown Santa Cruz on 5/2/24 2PM-6PM. There should only be brief interruptions during this window.

Maintenance affecting customers in the above areas has been postponed. We will post a new network status message when a new date and time is chosen. Apologies for the inconvenience.

Cruzio engineers have confirmed a previous issue affecting webmail accessibility for some Coastside mailboxes has been resolved, all systems are up and operational at this time. If you continue to experience any issues, please contact our technical support team.

Cruzio engineers are currently investigating an issue affecting webmail accessibility for some Coastside mailboxes. Some users may be unable to login to their email during this time. We will continue to update this page with more information as it becomes available.

Cruzio engineers will be conducting maintenance on upstream equipment serving the Alpine Heights, San Gregorio, and Bear Gulch areas on Wednesday 5/1/2024 from 9:00AM-6:00PM. We anticipate brief interruptions during this process. Technicians will keep downtime as minimal as possible.

Cruzio engineers have successfully resolved the issue affecting some wireless customers in the Purissima Canyon area.

Cruzio engineers have identified an issue on the Purissima Canyon area of our network, and will be conducting emergency maintenance to resolve the issue. Customers in the area may experience brief downtime while we work on the issue.

Cruzio engineers will be performing planned maintenance on upstream equipment serving some Wireless Pro customers in Soquel on 4/25/24 9AM-1PM. There should only be brief interruptions during this window.

Cruzio engineers have resolved an issue causing intermittent connection issues for Harvey West Wireless Pro customers. Please contact technical support if you continue to experience issues.