Technicians have replaced faulty equipment and restored services to customers. If you are still experiencing any issues, please contact technical support.

Some customers in East Santa Cruz may be experiencing a service outage. Technicians are en route to investigate the cause of the outage and updates will be posted as we get more information.

Cruzio engineers will be conducting network-impacting maintenance tonight starting at 11:45PM, lasting until tomorrow morning no later than 5AM, though the actual customer impact should not be more than 3-4 minutes during the maintenance window.

This work will not affect any Velocity DSL connections.

Cruzio engineers have mitigated an issue causing outages for some Wireless Pro customers. Though users are back online, there are ongoing issues causing reduced capacity on some connections. We will update this network status when more info becomes available.

Cruzio engineers are investigating an issue causing service interruptions for some Wireless Pro customers in Westside, Midtown & Downtown Santa Cruz. We will update this network status as more information becomes available.

Cruzio engineers are investigating an issue causing service interruptions for some Wireless Pro customers in Westside Santa Cruz. We will update this network status as more information becomes available.

Cruzio engineers will be conducting emergency maintenance on our core datacenter. There should only be a brief disruption of service during this time window.

Cruzio engineers will be conducting emergency maintenance on upstream equipment serving some customers in downtown Santa Cruz on Wednesday 7/31/2024 10:30am-1:00pm We anticipate a couple of brief interruptions during this process. Technicians will keep downtime as minimal as possible.

Cruzio engineers will be conducting maintenance on upstream equipment serving some Wireless Pro customers in Westside Santa Cruz on Thursday 8/1/2024 10:00PM-2:00AM. We anticipate a couple of brief interruptions during this process. Technicians will keep downtime as minimal as possible.

Cruzio engineers will be conducting maintenance on upstream Wireless Pro hardware serving parts of Westside Santa Cruz. We anticipate a few brief interruptions during this process. Technicians will work to keep downtime as minimal as possible.