Cruzio engineers have noted that a power outage is affecting service to customers in the Montara area. We will update this network status when more information is available.
2/5/2024 – Power Outage Affecting Customers in the 3 Captains Area
Cruzio engineers have noted that a power outage is affecting service to customers in the 3 Captains area. We will update this network status when more information is available.
2/5/2024 – Power Outage affecting customers in the Bear Gulch area
Cruzio engineers have noted that a power outage is affecting service to customers in the Bear Gulch area. We will update this network status when more information is available.
2/4/2024 Network Outages
Due to the extreme weather and power outages around the county we are facing many network outages in various areas. Currently we PG&E is experiencing major outages in the Santa Cruz city general area and the Scotts Valley area. Crews are working to deploy generators to restore power we well as mitigate issues. However due to the scale of the weather impact the areas are constantly changing. We will try to provide more updates as they come.
2/4/2024 8am – Network outages in Watsonville area
We are experiencing network outages in the Watsonville area due to weather and power issues. Engineers are headed to site to restore services
2/4/2024 6:45am – Network outage affecting El Granada and Skyline area of Half Moon Bay [RESOLVED]
All services have been restored. If you are still experiencing problems, please contact technical support.
2/4/2024 6:40am – Outage in Santa Cruz area [RESOLVED]
All services should be restored now. If you are still having any issues, please contact Technical Support
2/4/2024 5:40am – Outage in Santa Cruz area
Power issues in downtown Santa Cruz is impacting network in the Santa Cruz area. Engineers are currently en route to make repairs and restore services. Updates will be provided as they come.
2/4/2024 12am – Network outage affecting El Granada and Skyline area of Half Moon Bay
Customers in the areas of Skyline and El Granada may be experiencing loss of service. Engineers are currently investigating and updates will be provided as more information comes in.
1/31/2024 10:30am – Scotts Valley Outage [RESOLVED]
Cruzio engineers have resolved an issue causing an outage for some users in Scotts Valley. Service should now be functioning normally.