Cruzio engineers have identified an issue affecting upstream equipment serving some Wireless Pro customers in Santa Cruz, and are working to resolve the problem. Affected customers will experience slower speeds and intermittent connectivity. We will update this network status as more information becomes available.

Cruzio engineers have identified an issue causing outages for wireless customers in Santa Cruz. We are working hard to fix the issue, but have no ETA at this time. We will update this network status as more information becomes available.

Cruzio engineers have confirmed services have been restored, and all previously affected customers should be back online. This status update was delayed to make sure everything was stable and holding. If you continue to experience any issues, please contact our technical support team.

Cruzio engineers are investigating outages affecting upstream equipment serving some customers in the Woodside and Bear Gulch areas, and are currently assessing the situation further. We will continue to update this network status with more information as it becomes available.

Cruzio engineers will be conducting maintenance on upstream equipment serving part of Westside Santa Cruz on Wednesday 07/10/2024 from 9:00AM-6:00PM. Though the maintenance window is all day, we only anticipate a couple of brief interruptions during this process. Technicians will keep downtime as minimal as possible.

The power outage affecting customers in the Scotts Valley area has been resolved and all services should be operating normally at this time.

Services are once again being impacted. Crews are investigating.

All services should be restored. This status update was delayed to make sure everything was stable and holding.

Cruzio engineers are investigating an intermittent outages affecting upstream equipment serving some customers in the Woodside and Bear Gulch areas, and are currently assessing the situation further. We will continue to update this network status with more information as it becomes available.

Cruzio engineers have identified and resolved issues affecting some wireless customers in the Woodside and Bear Gulch areas.  If you still continue to experience service outages, please contact our Technical Support team.