Maintenance on Host13 is now complete. Hosting and hosted email services should be working normally.
1/31/2024 – Hosting Server Maintenance Affecting Customers on Host13
Cruzio engineers have identified an issue with our Host13 server and will be working to resolve the issue. Cruzio Web Hosting customers with services on Host13 may experience website and email downtime during this process. We will update this network status when work is complete.
1/31/2024 10:30am – Scotts Valley Outage
We are currently experiencing a network outage in the Scotts Valley area that is effecting some customers. Engineers are currently working on resolving the issue. Updates will be posted as they come.
1/30/24 9PM-1AM – Maintenance affecting some Wireless Pro customers in Santa Cruz
Cruzio engineers will be performing planned maintenance on upstream equipment serving some Wireless Pro customers in Santa Cruz on 1/30/24 9PM-1AM. Although there may be brief periods of downtime as work is completed, Cruzio technicians will keep interruptions as minimal as possible.
1/30/2024 2:00pm-6:00pm – Service maintenance in the west-side Santa Cruz area
Cruzio engineers will be conducting hardware maintenance on equipment serving some customers in the west-side area of Santa Cruz on Tuesday, January 16th, between 2:00PM and 6:00PM. We will keep interruptions as minimal as possible.
1/26/2024 – Emergency Maintenance Affecting Users in the San Gregorio Area [RESOLVED]
Cruzio engineers have finished emergency maintenance on network hardware serving the San Gregorio area.
1/26/2024 – Emergency Maintenance Affecting Users in the San Gregorio Area
Cruzio engineers are conducting emergency maintenance on hardware that serves the San Gregorio area. We will try to keep interruptions as minimal as possible, but there will be periods of downtime. Apologies for the inconvenience.
1/23/2024 12:30pm – Outage in Westside Area [RESOLVED]
Engineers have been able to make permanent repairs . If you are still having any issues, please contact Technical Support.
1/23/2024 10:00pm-2:00am – Emergency Wireless Pro Maintenance for Customers in the Seabright Area
Cruzio engineers will be conducting maintenance on upstream equipment serving customers in the Seabright area of Santa Cruz. There should only be brief periods of downtime during this process. Technicians will keep interruptions as minimal as possible.
1-22-2024 10:30am – Outage in Westside Area [UPDATE]
Engineers were able to restore services by moving to a backup power source. While the issue is still ongoing, customers should have working services. If you are still having issues please contact Technical Support.