Cruzio engineers have confirmed service has been restored to upstream equipment previously affecting some Wireless customers in the Midtown Santa Cruz & Seabright areas, and all customers should be back online.
2/13/2024 – 8:45PM – Outage affecting some customers in Midtown Santa Cruz & Seabright Areas
Cruzio engineers have been alerted to an outage affecting upstream equipment providing service to some customers in the Santa Cruz & Seabright areas, and are currently investigating further. We will continue to update this network status with more information as it becomes available.
2/14/24 9AM-1PM – Maintenance affecting some Wireless Pro customers near the Tannery Arts Center
Cruzio engineers will be performing planned maintenance on upstream equipment serving some Wireless Pro customers near Tannery Arts Center on 2/14/24 9AM-1PM. There should only be brief interruptions during this window.
2/13/2024 – Power Outage affecting customers in the Bear Gulch area [RESOLVED]
Power has been restored to the Bear Gulch site, and customers should be back online.
2/12/2024 Network Outage Tannery area [RESOLVED]
As of Monday 2/12/2024 at 4:18PM, Cruzio engineers have resolved an issue affecting customers at the Tannery Arts Center.
2/12/2024 3pm Network Outage Tannery area
We are currently experiencing a network outage effecting the Santa Cruz Tannery and nearby areas. Crews are being dispatched to investigate the issue.
2/13/24 2PM-6PM – Maintenance affecting some Wireless Pro customers in Downtown Santa Cruz
Cruzio engineers will be performing planned maintenance on upstream equipment serving some Wireless Pro customers in Downtown Santa Cruz on 2/13/24 2PM-6PM. There should only be brief interruptions during this window.
2/9/2024 3:30PM-3:40PM – Brief Power Outage Affecting Customers in Butano Canyon Area
Cruzio engineers have verified a short power outage briefly affecting some customers in the Butano Canyon area, and have confirmed this outage is now resolved. All previously affected customers in the Butano area should be back online.
2/8/2024 – Power Outage affecting customers in the Bear Gulch area [UPDATE]
Cruzio engineers are still unable to reach our Bear Gulch site due to road closures. There is currently no ETA on when the roads will be open again, or when main line power will be restored. We will continue to update this network status as new information becomes available.
1/7/2024 – Outage affecting some customer in the Black Mountain area [RESOLVED]
Cruzio engineers have resolved an outage at Black Mountain. Customers should be back online.