Cruzio engineers advise some Wireless Customers in Santa Cruz County may be affected by various heavy storm cells as they move across the area. These storm cells may cause brief interruptions as they pass, but services should be restored to normal as the weather clears. Technicians will continue to monitor the situation, and address any additional issues as they arise.
12/28/2023 3pm – Service impact in Weston area [RESOLVED]
After the weather cleared up, Cruzio engineers were able to locate and make repairs. If you are still experiencing any issues, please contact technical support.
12/28/2023 12am – Service impact in Weston area
Some customers in the Weston Road area might be experiencing slow speeds. Cruzio engineers are currently investigating.
12/26/2023 – 12:30PM-2:30PM – Outage affecting some Wireless customers in the Montara Mountain and Martin’s Beach areas [RESOLVED]
Cruzio engineers have confirmed an upstream outage affecting some Wireless customers in Montara Mountain and Martin’s Beach areas has been resolved, and all Wireless customers should be back online and operating as normal. If you continue to experience any issues, please contact our Technical Support team.
12/26/2023 – 12:30PM – Outage affecting some Wireless customers in the Montara Mountain and Martin’s Beach areas
Cruzio engineers have discovered an outage currently affecting some wireless customers in the Montara Mountain and Martin’s Beach areas. The current estimated time of restoration is 9:00pm tonight. We will continue to update this status with additional information as it becomes available.
12/19/2023 10:30am – Wireless outage in Watsonville [RESOLVED]
Cruzio engineers have repaired damage caused by the storm and all services should now be back up and operational again.
12/19/202 8:30am – Wireless outage in Watsonville
Storms in the Watsonville area may be impacting internet service for some customers in the Watsonville area. Engineers are currently investigating.
12/18/23 11:20pm – Network outage affecting customers in Half Moon Bay area
A power related issue is affecting customers in the Half Moon Bay area. Cruzio engineers are investigating and will work to restore service as soon possible.
12/18/2023 8am – Outage affecting services in downtown Half Moon Bay
Engineers are currently working on an issue that may affect some customers in the downtown Half Moon Bay area.
12/17/2023 2:15AM – Service issue affecting customers located in Eastside Santa Cruz and Capitola [RESOLVED]
This issue is now resolved.