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Home > Member Tools > Network Status

Network Status

6/22/2024 2:40AM – Outage affecting wireless customers in the Salinas area

June 22, 2024
Noel
No Comments

Cruzio engineers have identified an issue causing outages for wireless customers in Salinas. We are investigating the issue, and have no ETA at this time. We will update this network status as more information becomes available.

6/21/2024 3:20PM – Slow speeds for customers in the Half Moon Bay Area [RESOLVED]

June 21, 2024
Justin Von Besser
No Comments

[Resolved] Engineers have mitigated an issue in Half Moon Bay causing slow speeds and degraded service. All services should be up and operational.

 

6/21/2024 8:10am – Slow speeds for customers in the Half Moon Bay Area

June 21, 2024
Jason Smidt
No Comments

Cruzio engineers have identified an issue affecting customers in the Half Moon Bay area, causing slow speeds and degraded service. We are working to restore service to normal, and will update this network status as more information becomes available.

6/20/2024 10PM to 2AM – Emergency Maintenance affecting some Wireless Pro customers in Santa Cruz

June 20, 2024
Justin Von Besser
No Comments

Cruzio engineers will be conducting maintenance Thursday 6/20/2024 10PM to 2AM on infrastructure that serves some Wireless Pro customers in Santa Cruz.  Affected customers may experience brief periods of downtime while our technicians complete this work.

6/19/2024 11:00AM – Outage affecting wireless customers in the Santa Cruz area [RESOLVED]

June 19, 2024
Jason Smidt
No Comments

Cruzio engineers have mitigated an issue causing an outage for some wireless customers in the Santa Cruz area. Service should now be online, though we are monitoring for continued issues and performance.

6/19/2024 8:00AM – Outage affecting wireless customers in the Santa Cruz area

June 19, 2024
Jason Smidt
No Comments

Cruzio engineers have identified an issue causing outages for wireless customers in Santa Cruz. We are working hard to fix the issue, but have no ETA at this time. We will update this network status as more information becomes available.

6/18/2024 10pm-2am – Emergency Maintenance affecting some customers in the Santa Cruz and Watsonville areas

June 18, 2024
Jason Smidt
No Comments

Cruzio engineers will be conducting emergency maintenance on upstream equipment serving some customers in the Santa Cruz and Watsonville areas on Thursday 06/13/2024 from 10:00PM-2:00AM. We anticipate a couple of brief interruptions during this process. Technicians will keep downtime as minimal as possible.

6/18/2024 7:40AM – Degraded Performance for Wireless Pro Customers in Some Areas of Santa Cruz

June 18, 2024
Noel
No Comments

Cruzio engineers have identified an issue affecting some Wireless Pro customers in Santa Cruz, and are working to resolve the problem. Affected customers will experience slower speeds and intermittent connectivity. We will update this network status as more information becomes available.

6/17/2024 10:00PM-2:00AM – Maintenance affecting some customers in Watsonville

June 16, 2024
Robert G
No Comments

Cruzio engineers will be conducting maintenance on upstream equipment serving some customers in Watsonville on Monday 6/17/2024 10:00PM-2:00AM. We anticipate a couple of brief interruptions during this process. Technicians will keep downtime as minimal as possible.

6/11/2024 10pm-2am – Emergency Maintenance affecting some Santa Cruz and Scotts Valley customers

June 11, 2024
Jason Smidt
No Comments

Cruzio engineers will be conducting emergency maintenance on upstream equipment serving some customers in Santa Cruz and Scotts Valley on Tuesday 06/11/2024 from 10:00PM-2:00AM. We anticipate a couple of brief interruptions during this process. Technicians will keep downtime as minimal as possible.

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Cruzio serves Aptos, Aromas, Ben Lomond, Bonny Doon, Boulder Creek, Brookdale, Capitola, Corralitos, Davenport, Felton, Freedom, La Selva Beach, Lompico, Pajaro, Rio Del Mar, Santa Cruz, Scotts Valley, Seacliff, Soquel, Watsonville, & Zayante.

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