Some customers in Half Moon Bay fed from Butano are experiencing an outage. Cruzio engineers are assessing. We will update this message as additional information becomes available.
11/8/23 10PM-2AM – Maintenance affecting some Wireless customers in Watsonville
Cruzio engineers will be performing planned maintenance on upstream equipment serving some Wireless Pro customers in Watsonville on Wednesday, 11/8/23 10PM-2AM. Affected customers may experience brief periods of downtime as our technicians complete this work.
11/7/23 10PM-2AM – Maintenance affecting some Wireless customers in Watsonville
Cruzio engineers will be performing planned maintenance on upstream equipment serving some Wireless Pro customers in Watsonville, 11/7/23 10PM-2AM. Affected customers may experience brief periods of downtime as our technicians complete this work.
11/1/2023 – 2:15PM – Power Outage affecting some Wireless customers in the Montara Mountain area (RESOLVED)
Cruzio engineers confirm power has been restored to upstream equipment, and all previously affected customers should be back online. If you continue to experience any issues, please contact our technical support team.
11/1/2023 – 1:30PM – Power Outage affecting some Wireless customers in the Montara Mountain area
Cruzio engineers have been notified of a PG&E power outage affecting some wireless customers in the Montara Mountain area. The current estimated time of restoration is 5:00pm. We will continue to update this status with additional information as it becomes available.
11/1/23 10PM-2AM – Maintenance affecting some Wireless customers in Soquel, Watsonville, and Gilroy areas
Cruzio engineers will be performing planned maintenance on upstream equipment serving some Wireless Pro customers in Soquel, Watsonville, and Gilroy areas on Wednesday, 11/1/23 10PM-2AM. Affected customers may experience brief periods of downtime as our technicians complete this work.
10/28/23 2:30PM-3:00PM – Emergency Maintenance affecting some customers in Pescadero and Butano Canyon areas [RESOLVED]
Cruzio engineers have successfully completed upstream repairs, and all systems are back online. If you continue to experience any issues, please contact our technical support team.
10/28/23 2:30PM-3:00PM – Emergency Maintenance affecting some customers in Pescadero and Butano Canyon areas
Cruzio engineers will be performing emergency maintenance on upstream equipment serving some customers in Pescadero and Butano Canyon areas on Saturday, 10/28/23 2:30PM-3:00PM. Cruzio technicians have advised expected downtime of 10 minutes during this maintenance.
10/25/2023 – 12:40PM – Power Outage affecting some Wireless customers in Bear Gulch area [RESOLVED]
Cruzio engineers confirm power has been restored to upstream equipment in the Bear Gulch area, and all previously affected customers should be back online. If you continue to experience any issues, please contact our technical support team.
10/25/2023 – 11:15AM – Power Outage affecting some Wireless customers in Bear Gulch area
Cruzio engineers have been notified of a PG&E power outage affecting some wireless customers in the Bear Gulch area, and have advised the current estimated time of restoration of 12:30pm 10/25/23. We will continue to update this status with additional information as it becomes available.
