Cruzio engineers confirm power has been restored to upstream equipment in the Bear Gulch area, and all previously affected customers should be back online. If you continue to experience any issues, please contact our technical support team.

Cruzio engineers will be performing planned maintenance on upstream equipment serving some Wireless Pro customers at San Jerardo Co-Op on Thursday, 10/26/23 10AM-5PM . Affected customers may experience brief periods of downtime as our technicians complete this work.

Cruzio engineers have been notified of a power outage affecting some wireless customers in the Bear Gulch area, and have advised the current estimated time of restoration is today, at 10:30am. We will continue to update this status with additional information as it becomes available.

Cruzio engineers have replaced a faulty piece of equipment and all services should now be restored. If you are still having any trouble, please contact technical support.

Cruzio is investigating a wireless outage that may be effecting some customers in the Santa Cruz area. More updates will be provided once engineers have gotten on site and if it is not immediately repairable.

Cruzio engineers will be performing emergency maintenance on upstream equipment serving some Wireless Pro customers in Midtown, Downtown, and Westside Santa Cruz areas on Thursday, 10/19/23 10PM-2AM. Cruzio technicians advise interruptions will be minimal,  but affected customers may experience brief periods of downtime as repairs are completed.

Cruzio engineers have identified and resolved an issue that was causing an outage for some customers in Downtown and Westside Santa Cruz.

Cruzio engineers have identified a network outage affecting some customers in the Westside and Downtown areas, and are currently investigating. We will update this page when more information becomes available.

Cruzio engineers will be performing planned maintenance on upstream equipment serving some Wireless Pro customers in Downtown and Westside Santa Cruz on Thursday, 10/19/23 9AM-11AM . Affected customers may experience brief periods of downtime as our technicians complete this work.

PG&E has restored electrical service to affected areas. This issue is resolved.