We are currently experiencing intermittent issues in the San Jerardo area. Engineers are preparing to make repairs. We will update this status when repairs are complete or if the repairs will require some downtime to replace equipment. 

Cruzio engineers will be conducting maintenance on upstream equipment serving parts of Westside Santa Cruz on Thursday 4/4/2024 from 10:00PM-2:00AM. We anticipate a couple of brief interruptions during this process. Technicians will keep downtime as minimal as possible.

Cruzio engineers will be performing emergency maintenance on upstream equipment serving some Wireless Pro customers at the Tannery 4/3/2024 between 9am and 1pm. Affected customers may experience short periods of downtime while technicians complete repairs.

Engineers have restored services. If you are still having issues, please contact technical support.

We are currently experiencing a network outage effecting some customers in the downtown area of Half Moon Bay. Engineers are en route to make repairs. If there are any updates before the services are restored we will post them here.

Cruzio engineers have restored service affecting costumers in East Santa Cruz Area. If you still experiencing connectivity issues please contact us.

We are currently investigating a network outage affecting some customers in the Santa Cruz area.

Cruzio engineers have become aware of a utility power outage affecting a major network nodes This will result in downtime for customers in the Granite Creek Scotts Rd. Scotts Valley area. Field engineers are en route to provide back up power to affected sites.

Cruzio engineers will be performing planned maintenance on upstream equipment serving some Wireless Pro customers in Weston Rd. Scotts Valley Area 04/02/24 between 10PM and 2AM. There should only be brief interruptions during this window.

Cruzio engineers have noted that heavy rain is affecting the connection serving the Tannery. Customers at the Tannery will experience degraded connection performance while heavy rain persists.