Cruzio engineers will be conducting emergency maintenance on upstream equipment serving some Scotts Valley customers on Friday 4/19/2024 from 2:00PM-6:00PM. We anticipate a couple of brief interruptions during this process. Technicians will keep downtime as minimal as possible.
4/19/2024 9:00AM-1:00PM – Maintenance affecting some customers in Midtown Santa Cruz
Cruzio engineers will be conducting maintenance on upstream equipment serving some wireless customers in Midtown Santa Cruz on Friday 4/19/2024 from 9:00AM-1:00PM. We anticipate a couple of brief interruptions during this process. Technicians will keep downtime as minimal as possible.
4/17/2024 – Colo Service Outage (RESOLVED)
After investigation we have determined that this issue should not be affecting customers’ services.
4/17/24 3:25pm – Colo Service Outage
Cruzio engineers have identified an issue with our Colo systems, and are working to get things back up and running ASAP. We apologize for the inconvenience. We will update this network status as more information becomes available.
4/18/2024 2:00PM-6:00PM – Maintenance affecting some customers in the Scotts Valley area
Cruzio engineers will be conducting maintenance on upstream equipment serving some Scotts Valley customers on Thursday 4/18/2024 from 2:00PM-6:00PM. We anticipate a couple of brief interruptions during this process. Technicians will keep downtime as minimal as possible.
4/17/24 9AM-1PM – Maintenance affecting some Wireless Pro customers in Downtown Santa Cruz
Cruzio engineers will be performing planned maintenance on upstream equipment serving some Wireless Pro customers in Downtown Santa Cruz on 4/17/24 9AM-1PM. There should only be brief interruptions during this window.
04/14/2024 4:30 PM Emergency Maintenance Affecting Costumers Half Moon Bay Area(RESOLVED)
All services have been restored to normal. If you continue to have internet connectivity issues please call us.
04/14/2024 3:30 PM Emergency Maintenance Affecting Costumers Half Moon Bay Area
Services are currently down on the area of Martin’s Beach and Montara areas. Cruzio Engineers are currently working on bringing services back online.
04/13/2024 8:00 AM – Webmail User Interface Down (RESOLVED)
Cruzio mail services has been restored and are now accesible as normal. If you continue to have any issues please contact us.
04/12/2024 8:20 PM – Webmail User Interface Down (UPDATE)
Currently all of Cruzio Mail services are on outage. We will update when services are restored.