PG&E has replaced the damaged telephone pole and now technicians are working on splicing the damaged cables back together. More updates will be provided as we get them if services are not restored first.

A car accident took down a telephone pole containing a fiber optical cable being used for internet service. The telephone pole is currently being replaced to restore services to the area. We do not yet have an ETA, but will post updates as we get them.

Crews are rolling out to assess an issue affecting connectivity for some Wireless Pro customers in Salinas, including San Jerardo. We will update this message as additional information becomes available.

Cruzio engineers have been alerted to an outage causing service interruptions at San Jerardo Co-Op, and are currently assessing the situation. We will update this status will additional information as it becomes available.

Cruzio engineers have successfully deployed back-up power to upstream equipment serving customers in the Montara Mountain and Martin’s Beach areas, all previously affected customers should be back online. If you continue to experience issues, please contact our technical support team.

Cruzio engineers are aware of a PG&E power outage affecting customers in the Montara Mountain and Martin’s Beach areas, and are currently assessing the situation. We will update this network status with additional information as it becomes available.

Cruzio engineers have confirmed utility power has been restored to Montara Mountain & Martins Beach areas, and all previously affected customers should be back online. If you continue to experience any issues, please contact our technical support team.

Cruzio engineers are aware of a planned PG&E power outage affecting customers in the Montara Mountain and Martin’s Beach areas. The current estimated time of restoration is today at 5PM. We will update this network status with additional information as it becomes available.

[Resolved]There was a Planned PGE power outage which is now resolved and services have been restored for customers in the Montara Mountain and Martin’s Beach area.[6:24PM 7/30/2023]

[Resolved]There was a power outage in the Santa Cruz Westside area. Power was restored at 9:48AM and services were restored shortly after. [10:00AM 7/30/2023]