Cruzio technicians discovered an upstream issue affecting some Wireless customers in San Gregorio, and have successfully restored service after identifying the problem. If you continue to experience any issues, please contact our technical support team.
12/4/23 10PM-2AM – Maintenance affecting some Wireless customers in Santa Cruz
Cruzio engineers will be performing planned maintenance on upstream equipment serving some Wireless Pro customers in Santa Cruz on Monday, 12/4/23 10PM-2AM. Affected customers may experience brief periods of downtime as our technicians complete this work.
12/2/2023 – 11:30am-1:36pm – Large power outage affecting service for users all around the Santa Cruz area [RESOLVED]
Power is back on and users should be able to surf again.
12/2/2023 – 11:30am – Large power outage affecting service for users all around the Santa Cruz area
There is a large PG&E power outage affecting users in most of the Santa Cruz area.
11/28/2023 – 10:50AM-12:30PM – Service Issue affecting some Wireless Customers in Downtown Half Moon Bay [RESOLVED]
Cruzio engineers have successfully completed repairs on upstream equipment, and all previously affected Wireless customers should be back online and operating as normal. If you continue to experience any issues, please contact our Technical Support team.
11/28/2023 – 10:50AM – Service Issue affecting some Wireless Customers in Downtown Half Moon Bay
Cruzio engineers have discovered an issue affecting some Wireless customers in downtown Half Moon Bay, and are currently investigating further. We will update this status with additional information as it becomes available.
11/27/2023 – 9:30AM-11:00AM – Service Issue affecting some Wireless Customers in Scotts Valley, Santa Cruz, and Soquel areas [RESOLVED]
Cruzio engineers have successfully completed repairs on upstream equipment, and all previously affected Wireless Pro customers should be back online and operating as normal. If you continue to experience any issues, please contact our Technical Support team.
11/27/2023 – 9:30AM – Service Issue affecting some Wireless Customers in Scotts Valley, Santa Cruz, and Soquel areas
Cruzio engineers are aware of a service issue affecting some Wireless Pro customers in Scotts Valley, Santa Cruz, and Soquel areas, and are currently investigating further. We will update this status with additional information as it becomes available.
11/27/23 10PM-2AM – Maintenance affecting some Wireless customers in Watsonville
Cruzio engineers will be performing planned maintenance on upstream equipment serving some Wireless Pro customers in Watsonville on Monday, 11/27/23 10PM-2AM. Affected customers may experience brief periods of downtime as our technicians complete this work.
11/18/2023 9am – Wireless outages in Watsonville area
Due to severe weather there are currently some wireless outages in and around the Watsonville area. We are working to restore services where possible.
