All services should be restored now. If you are still having any issues, please contact Technical Support
2/4/2024 5:40am – Outage in Santa Cruz area
Power issues in downtown Santa Cruz is impacting network in the Santa Cruz area. Engineers are currently en route to make repairs and restore services. Updates will be provided as they come.
2/4/2024 12am – Network outage affecting El Granada and Skyline area of Half Moon Bay
Customers in the areas of Skyline and El Granada may be experiencing loss of service. Engineers are currently investigating and updates will be provided as more information comes in.
1/31/2024 10:30am – Scotts Valley Outage [RESOLVED]
Cruzio engineers have resolved an issue causing an outage for some users in Scotts Valley. Service should now be functioning normally.
1/31/2024 – Hosting Server Maintenance Affecting Customers on Host13 [RESOLVED]
Maintenance on Host13 is now complete. Hosting and hosted email services should be working normally.
1/31/2024 – Hosting Server Maintenance Affecting Customers on Host13
Cruzio engineers have identified an issue with our Host13 server and will be working to resolve the issue. Cruzio Web Hosting customers with services on Host13 may experience website and email downtime during this process. We will update this network status when work is complete.
1/31/2024 10:30am – Scotts Valley Outage
We are currently experiencing a network outage in the Scotts Valley area that is effecting some customers. Engineers are currently working on resolving the issue. Updates will be posted as they come.
1/30/24 9PM-1AM – Maintenance affecting some Wireless Pro customers in Santa Cruz
Cruzio engineers will be performing planned maintenance on upstream equipment serving some Wireless Pro customers in Santa Cruz on 1/30/24 9PM-1AM. Although there may be brief periods of downtime as work is completed, Cruzio technicians will keep interruptions as minimal as possible.
1/30/2024 2:00pm-6:00pm – Service maintenance in the west-side Santa Cruz area
Cruzio engineers will be conducting hardware maintenance on equipment serving some customers in the west-side area of Santa Cruz on Tuesday, January 16th, between 2:00PM and 6:00PM. We will keep interruptions as minimal as possible.
1/26/2024 – Emergency Maintenance Affecting Users in the San Gregorio Area [RESOLVED]
Cruzio engineers have finished emergency maintenance on network hardware serving the San Gregorio area.