Cruzio engineers have confirmed services have been restored to upstream equipment serving customers in the Bear Gulch area, and all previously affected customers should be back online. If you continue to experience issues, please contact our technical support team.

Cruzio engineers are working on an issue affecting some customers in the Bear Gulch area.

We will update this message as more information becomes available.

Cruzio’s engineers will be performing maintenance on upstream equipment during this window. There may be intermittent but brief downtime during this maintenance. We will also email you if this work will impact your service.

Cruzio engineers will be performing emergency maintenance Thursday, 8/17/23 10am-4pm on upstream equipment serving some customers in the Butano State Park area.  Affected customers may experience brief periods of downtime as our technicians complete repairs.

Cruzio’s engineers will be performing maintenance on upstream equipment during this window. We do not expect any downtime but customers may see slower then normal speeds while engineers are performing this work.

This issue is now resolved.

Cruzio engineers will be conducting some further maintenance to further strengthen this link. There may be intermittent but brief downtime during this maintenance.

This issue is now resolved and affected customers are back online.

Cruzio engineers are working on an issue affecting some customers in the south area of downtown Santa Cruz.

We will update this message as more information becomes available.

Engineers have resolved an issue affecting email access through webmail and email programs. All services should be up and operational.