Cruzio engineers have successfully resolved the hardware issues and restored service to the Weston area of Scotts Valley. If you continue to have issues, please contact our technical support team, thank you.
7/18/23 6:00PM- Hardware causing outage for customers in the Weston area
We have become aware of some hardware issues causing an outage in the Weston area of Scotts Valley. We have dispatched technicians to assess. No estimated time of repair, but updates will be posted as information becomes available.
7/18/23 10:00PM-12:00AM – Maintenance affecting some Wireless customers in Soquel area
Cruzio engineers will be conducting maintenance Tuesday, 7/18/23 10pm-12am on infrastructure that serves some Wireless Pro customers in the Soquel area. Affected customers may experience brief periods of downtime while our technicians complete repairs.
7/18/23 2:00PM-6:00PM – Maintenance affecting some Wireless customers in Santa Cruz
Cruzio engineers will be conducting maintenance Tuesday, 7/18/23 2pm-6pm on infrastructure that serves some Wireless Pro customers in Santa Cruz. Affected customers may experience brief periods of downtime while our technicians complete repairs.
7/18/23 2:00PM-6:00PM – Maintenance affecting some Wireless customers in Watsonville
Cruzio engineers will be conducting maintenance Tuesday, 7/18/23 2pm-6pm on infrastructure that serves some Wireless customers in Watsonville. Affected customers may experience brief periods of downtime while our technicians complete repairs.
7/14/2023 3:00PM – Issue affecting some customers in the Bear Gulch & Russian Ridge area [RESOLVED]
Cruzio engineers have successfully restored services to Bear Gulch and Russian Ridge areas, and all previously affected customers should be back online. If you continue to experience any issues, please contact our technical support team.
7/14/2023 10:00AM – Issue affecting some customers in the Bear Gulch & Russian Ridge area
Cruzio engineers are investigating an issue affecting some customers in the Bear Gulch and Russian Ridge area. We will update this status page with more information as it becomes available.
7/11/2023 11:10PM – Issue affecting some customers in Harbor Village [RESOLVED]
Cruzio engineers have successfully restored services to Harbor Village, and all previously affected customers should be back online. If you continue to experience any issues, please contact our technical support team.
7/11/2023 10:45PM – Issue affecting some customers in Harbor Village
Cruzio engineers have discovered an issue affecting customers in Harbor Village and are dispatching to investigate further. We will update this status page with more information as it becomes available.
6/10/2023 8:45pm – Outage in Weston area [RESOLVED]
Engineers have found and repaired the failed equipment responsible for the network outage. All services should be up and operational again.
