Cruzio engineers have restored connectivity for affected customers in Harvey West and Westside Santa Cruz areas. Cruzio technicians will continue to monitor.

Issue has been resolved and all services should be restored.

Residents at the San Jerardo Co-Op are experiencing connectivity issues, and Cruzio engineers are en route to fix the issue.

Cruzio engineers will be conducting emergency maintenance Thursday, 10/5/23 from 10pm to 2am on upstream equipment serving some customers in Midtown and Live Oak areas. Affected customers may experience brief periods of downtime while technicians complete repairs.

Technicians replaced a failed power supply and all services have been restored. If you are still having any issues, please call technical support. Thank you!

We are currently experiencing a network outage due to an equipment failure. Technicians are in the process of assessing the situation and updates will be provided if there are any before repairs are complete.

This issue is now resolved. Cruzio engineers will continue to monitor the link.

Residents at the San Jerardo Co-Op are experiencing connectivity issues, and Cruzio engineers are enroute to fix the issue.

Cruzio engineers have successfully completed all upstream repairs, and previously affected customers should be back online. If you continue to experience any issues, please contact our technical support team.

Cruzio engineers have discovered a service issue affecting some Wireless Pro customers in Westside Santa Cruz area, and are dispatching technicians to assess the situation. We will update this status with additional information as it becomes available.