Cruzio engineers will be conducting maintenance on Tuesday 1/31/2023 10:00PM–2:00AM. Customers in downtown Santa Cruz may experience multiple periods of brief interruption during this window, and we appreciate your patience as we complete work.

Damaged equipment was replaced and services are now restored.

Cruzio Engineers have become aware that there is an outage at the Tomita Mountain site affecting dedicated and enterprise services in South SF Bay Area area and WiPro service in Scotts valley and Watsonville. Cruzio engineers are dispatching to assess and restore service ASAP. We will continue to update the Network Status page with further updates. 

Cruzio engineers will be conducting maintenance on infrastructure equipment affecting Wireless Pro customers in Watsonville on Thursday 1/19/23, between 10:00PM to 2:00AM. There may be multiple periods of downtime while repairs are completed.

Cruzio technicians have discovered an upstream issue affecting Wireless customers in the Half Moon Bay area. Our technicians are currently assessing the situation, and will provide more information as it becomes available. We will continue to update the Network Status page with further updates.

The backup generator is now back online and affected services have been restored.

Due to a PG&E outage in the area, and emergency maintenance to the backup generator, customers around the Weston Road Area are experiencing a service interruption. This emergency maintenance should be complete at approximately 6PM.

Connectivity for some customers in the Butano area is being impacted due to a downed tree caused by the recent storm system. Cruzio engineers will assess the damage as conditions allow Tuesday morning, and we will post additional information as it becomes available.

As of 7:30AM January 9th, 2023, Wireless Pro services affected by this power outage in Watsonville have been restored. If you’re still encountering problems getting online, we recommend restarting your equipment.

Cruzio has become aware of a power outage affecting multiple Wireless Pro customers in Watsonville. PG&E has not yet provided an Estimated Time of Recovery.  We will continue to monitor the situation, and will post any other relevant information as it becomes available.