Engineering is still currently working to restore secondary mailboxes. The following domains are currently accepting new mail:
Old mail on these domains is being restored from backup and could take several days to finish restoring all folders.
We are still working to restore the following domains:
Cruzio engineers are still working to restore customer service to the secondary email mailboxes.
We are currently working to restore customer access to new / unread emails on the server, and then restore old / cached emails from backups once that is done.
Cruzio engineers are currently working to resolve a problem with the secondary mailbox servers. These include emails that end in baymoon, calcentral and skyhigway.
These secondary mailboxes are currently unavailable, however any mail sent during this time will be queued up and delivered once services are restored.
We are currently working to resolve a problem with the secondary mailbox servers. Secondary mailboxes will be unavailable momentarily, how ever any mail sent during this time will be queued up and delivered once services are restored.
Rebooting web hosting server host7.cruzio.com to fix a stuck process. This should only effect customers with web hosting services on host7. Any mail sent during this time will be queued up and delivered once the server comes back up.
Slowness and general inability to reach many popular websites today is being caused
by a massive “distributed denial of service” (DDoS) attack on DYN, a large DNS provider.
Popular sites like Netflix, Reddit, Twitter and many others are involved. This is
outside of Cruzio's network, so we don't have an estimated time of resolution, but
you may read this article for more information - http://www.usatoday.com/story/tech/2016/10/21/cyber-attack-takes-down-east-coast-netflix-spotify-twitter/92507806/
All services have been restored on host4. Mail that has been queued up during the reboot and should be delivered shortly if not already.
We are rebooting host4.cruzio.com to fix a stuck process. This should only take a few minutes and any email sent during that time should be queued and delivered once the services are restored. This message will be updated as soon as we have finished rebooting. Thank you for your patience.
This outage has now been resolved, and all wireless services have been restored.
Cruzio engineers are currently investigating an outage with our wireless networking gear for mid-town Santa Cruz area customers with Enterprise, Dedicated Business Broadband, and Business Broadband services.