Cruzio engineers will be conducting emergency maintenance tonight between 10:00PM to 2:00AM to work on the issue affecting Wireless Pro connectivity for some customers in the areas of Live Oak and Watsonville. There may be intermittent downtime during this window.
9/7/2022 12:00PM – Wireless Pro issues for some customers in Live Oak and Watsonville [UPDATE]
Engineers are continuing to work on the issue affecting connectivity for some Wireless Pro customers in Live Oak and Watsonville. The issue is being mitigated, but some customers may see slower speeds until the issue is resolved.
9/7/2022 9:00AM – Wireless Pro issues for some customers in Live Oak and Watsonville
Some Wireless Pro customers in Live Oak and Watsonville are experiencing connectivity issues, and Cruzio engineers are investigating the issue.
9/6/2022 1:15AM – service interruption due to PG&E outage for some Wireless Pro customers in Live Oak and Midtown
Some Wireless Pro customers in the areas of Live Oak and Midtown are experiencing a service interruption due to a large scale PG&E outage in the area. Cruzio engineers are monitoring the situation.
9/5/2022 1:00PM – Half Moon Bay Wireless outage in Bear Gulch and Russian Ridge area [RESOLVED]
(Update) Engineers have located and repaired the problem. All wireless customers should now be back up and operational.
9/5/2022 10:45AM – Half Moon Bay Wireless outage in Bear Gulch and Russian Ridge area
Engineers are inspecting an issue that is causing an outage for some wireless customers in the Bear Gulch/Russian Ridge areas. We will update this network status as more information becomes available.
9/4/2022 3:45pm – Wireless outage in Half Moon Bay area [RESOLVED]
Engineers located and repaired the problem. All wireless customers should now be back up and operational.
9/4/2022 3:30pm – Wireless outage in Half Moon Bay area
Engineers are inspecting an issue that is causing and outage for some customers in the Half Moon Bay area. Updates will be provided as they come.
9/1/2022 10PM – 11PM – Wireless Pro maintenance affecting connections on Harkleroad
Cruzio engineers will be conducting maintenance on infrastructure serving Wireless Pro customers located on and around Harkleroad on 9/1/2022 between 10PM to 11PM. Estimated downtime is 5 minutes.
8/26/22 10:01PM – [Resolved]Service outage affecting some Wireless Pro and dedicated customers in Watsonville, Parajo area.
[Resolved]Service outage in Watsonville that is affecting connectivity for some Wireless Pro and dedicated customers in Watsonville, Parajo area. Cruzio engineers have identified a power issue and fixed the problem and restored service [8/26/2022 10:01PM]