Cruzio engineers will be performing maintenance on CruzioWorks access points Tuesday night beginning at 10PM. Downtime is not expected, but will be brief if it occurs.
7/29/2021 11pm – Interruption in hosted mail service [RESOLVED]
Our upstream provider was able to identify and resolve the issue causing the mail outage.
7/29/2021 10pm – Interruption in hosted mail service
We are currently experiencing an outage with Cruzio mail and webmail. Engineers are working with our upstream provider to resolve the issue. It’s too early for an ETA, but will provide more information as we get it should the issue not be resolved first.
7/28/2021 10PM-12AM – Wireless Pro maintenance affecting some customers in the Santa Cruz Mountains and East San Jose
Engineers will be conducting service maintenance on infrastructure that serves some Wireless Pro and Dedicated customers in the Santa Cruz Mountains and East San Jose areas. Downtime will be short, but sporadic throughout this window.
7/26/2021 5:30pm – Wireless outage in Scotts Valley area [RESOLVED]
Engineers have restored services.
7/26/2021 5pm – Wireless outage in Scotts Valley area
We are currently experiencing an outage with a backbone link feeding some customers in the Scotts Valley area. Technicians are currently investigating, but but do not yet have an ETA. More info will be provided as it comes in should the issue not be resolved before then.
7/26/2021 3:15PM – Power Outage affecting some Wireless Pro and Dedicated customers
There is currently a PG&E outage impacting some Wireless Pro and Dedicated services. There is no current ETA. We will update this network status as more information becomes available.
7/27/2021 10PM-12AM – Maintenance affecting some Wireless Pro customers in Watsonville
Cruzio engineers will be conducting maintenance on equipment to resolve an issue affecting connectivity for some Wireless Pro customers in Watsonville. There will be intermittent downtime for these customers during this maintenance.
7/23/2021 5PM – Emergency network maintenance affecting some Wireless Pro and Dedicated customers around downtown Santa Cruz [RESOLVED]
Cruzio engineers have completed their maintenance and all affected customers are now back online.
7/23/2021 3PM – Emergency network maintenance affecting some Wireless Pro and Dedicated customers around downtown Santa Cruz
Cruzio engineers will be repairing networking equipment serving some customers in the downtown area starting around 3pm. There will be periods of downtime through this maintenance.