Nationwide Dialup Setup

These instructions assume you have already set up a dialup connection to Cruzio from within the 831 area code and want to modify your settings to dial from outside the 831 area code.

Get a dialup access number

To find a dialup access number for your location, use the Nationwide Dialup lookup tool to choose an access number, or call 1.800.303.3302 for help.

» Look up a dialup access number

Configure your dialup settings

Follow the instructions below for your operating system.

Windows XP/2000

  1. If you have Windows XP: Click the “Start” menu, then “Connect To”, then “Show All Connections”.

    Note: If you don’t see “Connect To”, go to “Control Panel”, then “Network Connections”.

    If you have Windows 2000: Click the “Start” menu, then “Settings”, then “Network and Dial-up Connections”.

  2. If you have Windows XP: Single-click on the “Cruzio” icon and click “Change settings of this connection”.br If you have Windows 2000: Single-click on the “Cruzio” icon and go to “File”, then “Properties”.
  3. Change the number in the “Phone number” box to the Cruzio dialup access number for your location. Note: Enter “*70,” before the phone number if and only if there is call waiting on the phone line you are connecting from.
  4. Click the “OK” button to save the new setting and close the window.
  5. Double-click the “Cruzio” icon. Look at the entry in the “User name” box. Important: the “User name” needs to end with “@cruzio.com”. If it does not, add it. Examples: “x####@cruzio.com”, “backup####@cruzio.com”, “sback####@cruzio.com”, where #### is the four digit number from your Cruzio Dialup Login.
  6. Click “Dial” to connect and to save the new setting.

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Windows 95/98/ME

  1. If you have Windows ME, click on “Start”, select “Settings” and then “Dialup Networking”.
  2. If you have Windows 98 or 95, double-click on the “My Computer” icon on your desktop, then double-click on the “Dial-up Networking” icon.
  3. Right-click on the “Cruzio” icon and select “Properties”.
  4. Change the number in the “Telephone number” box to the Cruzio dialup access number for your location. Note: Enter “*70,” before the phone number if and only if there is call waiting on the phone line you are connecting from.
  5. Click “OK” to save the new setting.
  6. Double-click the “Cruzio” icon. Look at the entry in the “User name” box. Important: the “User name” needs to end with “@cruzio.com”. If it does not, add it. Examples: “x####@cruzio.com”, “backup####@cruzio.com”, “sback####@cruzio.com”, where #### is the four digit number from your Cruzio Dialup Login.
  7. Click “Connect” to connect and to save the new setting.

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Mac OS X

  1. Click the apple icon in the upper left corner and select System Preferences.
  2. Click the Network icon.
  3. Make sure that the Show option is set to Internal Modem. If Internal Modem is not listed as an option, choose Active Network Ports, click the checkbox next to Internal Modem, go back to Show, and select Internal Modem.
  4. Click the PPP tab.
  5. Change the number in the “Telephone number” box to the Cruzio dialup access number for your location. Note: Enter “*70,” before the phone number if and only if there is call waiting on the phone line you are connecting from.
  6. Look at the entry in the “Account name” box. Important: the “User name” needs to end with “@cruzio.com”. If it does not, add it. Examples: “x####@cruzio.com”, “backup####@cruzio.com”, “sback####@cruzio.com”, where #### is the four digit number from your Cruzio Dialup Login.
  7. Click “Apply now” to save the new setting. Connect as you would normally.

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Macintosh System 7.6 – 9

  1. Click the apple icon in the upper left corner and select “Control Panels” and choose “Remote Access”. If you do not have the “Remote Access” control panel, choose “PPP”.
  2. Change the number in the “Number” box to the Cruzio dialup access number for your location. Note: Enter “*70,” before the phone number if and only if there is call waiting on the phone line you are connecting from.
  3. Look at the entry in the “Name” box. Important: the “User name” needs to end with “@cruzio.com”. If
    it does not, add it. Examples: “x####@cruzio.com”, “backup####@cruzio.com”, “sback####@cruzio.com”, where #### is the four digit number from your Cruzio Dialup Login.
  4. Close the “Remote Access” or “PPP” window. When asked, “Save changes to the current configuration?” click “Save”. Connect as you would normally.

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Macintosh System 7.1 – 7.5.x

  1. Click the apple icon in the upper left corner and select “Control Panels” and choose “ConfigPPP”.
  2. Click the Config button.
  3. Change the number in the “Phone num” box to the Cruzio dialup access number for your location. Note: Enter “*70,” before the phone number if and only if there is call waiting on the phone line you are connecting from.
  4. Click the “Authentication…” button to bring up a new window.
  5. Look at the entry in the “Auth. ID” box. Important: the “User name” needs to end with “@cruzio.com”. If it does not, add it. Examples: “x####@cruzio.com”, “backup####@cruzio.com”, “sback####@cruzio.com”, where #### is the four digit number from your Cruzio Dialup Login.
  6. Click OK to bring up the previous window.
  7. Click the Done button to save the new settings. Connect as you would normally.

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Cruzio provides these instructions as a service to our users. If you have any feedback or suggestions on how to improve these, please contact Cruzio.