Cruzio Newsletter - Number 9, September 26, 1997 Table of Contents 1. Cruzio's New Phone System 2. New Class Series start in October 3. Postcards Coming Your Way 4. Mac and Windows Computer Upgrade Clinic 5. New Firewall 6. Set your SMTP server to mx.cruzio.com 7. New Secondary Connection to the Internet 8. New Web Discussion Board 9. Meet Local SC People Online 10. Community TV - Check them Out 11. Goodbye, BBS :-( 11. About this newsletter. 12. How to reach Cruzio (dial-in or tech support). 1. Cruzio's New Phone System You may have noticed that if you call 459-6301, our phone system is a little different than before. In an effort to become more efficient, we have seriously upgraded our phones. We will be tweaking the system, trying to get it right, in the next few months. Please bear with us and do let us know if anything is amiss. Also, please be aware that if you call that number and hear crying, it is not our tech support staff. It's Carolyn, the Cruzio Baby. 2. New Class Series starts in October We are very proud to announce three new series of classes starting in October. Each series consists of 4 classes. The series may be taken as a whole, or classes may be taken individually. Cruzio members get a discount on the listed prices. Tuesday nights or Saturdays: * Using the Internet Series * From Introduction to Putting Your Business on the Internet. $30 per class or $100 for series Wednesday nights: * Publishing on the Internet Series * Designing Web pages. $40 per class or $120 for series Thursday nights: * Webmaster Series * Advanced web publishing classes for aspiring webmasters. $50 per class or $140 for series Full class descriptions and a calendar are available at: http://www.cruzio.com/classes or call 459-6301 for more information. 3. Postcards Coming Your Way In early October, we'll be sending postcards to our users with our class and event info on it. Hope you find this helpful; you might want to stick it on your fridge. If you don't get a postcard and would like one, please visit us and pick one up or call 459-6301 to make sure we have your correct snail mail address on file. 4. Mac and Windows Computer Upgrade Clinic Saturday, October 4, 1:30 at the Cruzio office, 903 Pacific Avenue. Cruzio, Guenther Computers and Dave's Computers are joining forces to host a clinic for Mac and Windows users on system upgrades. We'll be ready with advice on how to improve your system to use the latest resource-hungry software, and some upgrades can be made on the spot. This is especially helpful for those upgrading from BBS to PPP accounts. 5. New Firewall Our new engineer Jay continues to amaze. He has now installed a firewall on the Cruzio network to protect us from nefarious packets from the Internet. Our logs show a mind boggling assortment of connection probes and the like. Go Jay go! 6. Set Your SMTP server to mx.cruzio.com If you've been having trouble with your outgoing mail, please remember to set the "Outgoing Mail Server" or "SMTP Server" in your email software to "mx.cruzio.com". 7. New Secondary Connection to the Internet Our engineering team will be setting up our new secondary connection via T1 to UUNET during the last week of September. UUNET is a major network backbone, and this connection, in addition to our primary connection through scruznet, boosts our speed and reliability. 8. New Web Discussion Board Tired of Spam and bizarre flame wars and attacks in the newsgroups when all you want to do is have a civilized discussion? Check out our new, graphical web discussion board. Point your graphical web browser to: http://fun.cruzio.com 9. Meet Local SC People Online Join the weekly Internet Relay Chat (IRC) discussions every Wednesday night from 8:00 PM onward. Check out http://www.cruzio.com/chat for more information. 10. About this Newsletter Cruzio doesn't like to waste bandwidth with extra email, but we sometimes have events and announcements that users need to know about. This seems like the most efficient way to let people know what's happening. Hope it's helpful. Please email support@cruzio.com with any comments or questions. 11. How to reach Cruzio (dial-in or tech support) To reach the Cruzio Information Center, for online technical and sales information: http://www.cruzio.com/support To dial in to Cruzio, set your software to dial one of the numbers below (note: we've expanded and joined modem pools, so you may be using another number. If so, don't worry, it still works just fine). 33.6 kbps or 28.8 kbps modems: 459-6230 14.4 kbps modems: 459-6200 To call Cruzio, use one of these numbers: 423-1162.................Our main number, to leave a message 423-7529.................Our status line, to report or check on system problems 459-6301.................Our "human line", from 12-6 Monday through Friday. Talk to a human being. To send email to Cruzio, use one of these addresses: support@cruzio.com.......for technical support office@cruzio.com........for billing and ordering information webmaster@cruzio.com.....for questions about Cruzio's World Wide Web service Thanks very much from Cruzio: Chris, Peggy, John, Deana, Judy, Julianne, PK, Gloria, Holly, Alex, Kathy, Mark, Jorge, Martin, Georgette, JJ, Jay and Tapati (the grownups); Jake and Annika (the kids) and Carolyn Rose (the baby)