#009, September 26, 1997

	Cruzio Newsletter - Number 9, September 26, 1997

Table of Contents

1. Cruzio's New Phone System 
2. New Class Series start in October
3. Postcards Coming Your Way
4. Mac and Windows Computer Upgrade Clinic 
5. New Firewall
6. Set your SMTP server to mx.cruzio.com
7. New Secondary Connection to the Internet
8. New Web Discussion Board
9. Meet Local SC People Online
10. Community TV - Check them Out
11. Goodbye, BBS :-(
11. About this newsletter.
12. How to reach Cruzio (dial-in or tech support).

1. Cruzio's New Phone System
   You may have noticed that if you call 459-6301, our phone system
   is a little different than before. In an effort to become more efficient,
   we have seriously upgraded our phones. We will be tweaking the system,
   trying to get it right, in the next few months. Please bear with us
   and do let us know if anything is amiss.

   Also, please be aware that if you call that number and hear crying, it
   is not our tech support staff. It's Carolyn, the Cruzio Baby.

2. New Class Series starts in October
   We are very proud to announce three new series of classes starting
   in October. Each series consists of 4 classes. The series may be taken
   as a whole, or classes may be taken individually. Cruzio members get a
   discount on the listed prices.

          Tuesday nights or Saturdays:
	* Using the Internet Series *
          From Introduction to Putting Your Business on the Internet.
          $30 per class or $100 for series
          Wednesday nights:
	* Publishing on the Internet Series *
	  Designing Web pages.
          $40 per class or $120 for series

          Thursday nights:
	* Webmaster Series *
          Advanced web publishing classes for aspiring webmasters.
          $50 per class or $140 for series

   Full class descriptions and a calendar are available at:
   or call 459-6301 for more information.

3. Postcards Coming Your Way
   In early October, we'll be sending postcards to our users with our class
   and event info on it. Hope you find this helpful; you might want to stick
   it on your fridge. If you don't get a postcard and would like one, please
   visit us and pick one up or call 459-6301 to make sure we have your correct
   snail mail address on file.

4. Mac and Windows Computer Upgrade Clinic 
   Saturday, October 4, 1:30 at the Cruzio office, 903 Pacific Avenue.
   Cruzio, Guenther Computers and Dave's Computers are joining forces
   to host a clinic for Mac and Windows users on system upgrades.
   We'll be ready with advice on how to improve your system to use the
   latest resource-hungry software, and some upgrades can be made on
   the spot. This is especially helpful for those upgrading from
   BBS to PPP accounts.

5. New Firewall
   Our new engineer Jay continues to amaze. He has now installed
   a firewall on the Cruzio network to protect us from nefarious
   packets from the Internet. Our logs show a mind boggling assortment
   of connection probes and the like. Go Jay go!

6. Set Your SMTP server to mx.cruzio.com
   If you've been having trouble with your outgoing mail, please remember
   to set the "Outgoing Mail Server" or "SMTP Server" in your email 
   software to "mx.cruzio.com". 

7. New Secondary Connection to the Internet
   Our engineering team will be setting up our new secondary connection
   via T1 to UUNET during the last week of September. UUNET is a major
   network backbone, and this connection, in addition to our primary
   connection through scruznet, boosts our speed and reliability.

8. New Web Discussion Board
   Tired of Spam and bizarre flame wars and attacks in the newsgroups
   when all you want to do is have a civilized discussion? Check out
   our new, graphical web discussion board.

   Point your graphical web browser to:

9. Meet Local SC People Online
   Join the weekly Internet Relay Chat (IRC) discussions every Wednesday
   night from 8:00 PM onward. Check out http://www.cruzio.com/chat for 
   more information.

10. About this Newsletter

   Cruzio doesn't like to waste bandwidth with extra email, but
   we sometimes have events and announcements that users need
   to know about. This seems like the most efficient way to let
   people know what's happening. Hope it's helpful. Please email
   support@cruzio.com with any comments or questions. 

11. How to reach Cruzio (dial-in or tech support)

   To reach the Cruzio Information Center, for online technical and
   sales information:

   To dial in to Cruzio, set your software to dial one of the numbers
   below (note: we've expanded and joined modem pools, so you may be 
   using another number. If so, don't worry, it still works just fine).

   33.6 kbps or 28.8 kbps modems: 459-6230 

   14.4 kbps modems: 459-6200 

   To call Cruzio, use one of these numbers:
	423-1162.................Our main number, to leave a message
	423-7529.................Our status line, to report or check on
		                 system problems		    
	459-6301.................Our "human line", from 12-6 Monday through
				 Friday. Talk to a human being.

   To send email to Cruzio, use one of these addresses:
	support@cruzio.com.......for technical support
	office@cruzio.com........for billing and ordering information
	webmaster@cruzio.com.....for questions about Cruzio's World Wide
                                 Web service

Thanks very much from Cruzio:
	Chris, Peggy, John, Deana, Judy, Julianne, PK, Gloria,
	Holly, Alex, Kathy, Mark, Jorge, Martin, Georgette, JJ,
	Jay and Tapati (the grownups);
	Jake and Annika (the kids) and Carolyn Rose (the baby)