Cruzio/The Internet Store Newsletter - Number 22, May 3, 1999 1. Cruzio Rolls Out New Publishing Services 2. Internet Business Fair at Cruzio June 29 3. $50 off on Web Page Design 4. New Cruzio classes 5. More computers for hands-on classes and rentals 6. We won! 7 E-commerce Workshop FREE (for now) 8. Internet Office Event FREE 9. Buddy Bucks: sign up a friend, get $10 off 10. Gold key for secure transactions 11. About This Newsletter 112 How to Reach Cruzio (dial-in or tech support) 1. Cruzio Rolls Out New Publishing Services We are very proud to introduce 3 new online publishing services to our members: Community Calendar - List your events Community Classifieds - List your items for sale or items you are looking to buy Community Directory - List your self, business, service, store, restaurant, arts or community organization With our easy to use, password protected web based administration tools, you can conveniently add, modify and delete records in our online databases. Our new Community Databases are available for reading and searching by the general public at the Cruzio homepage. To publish your information in the Community Databases, simply use any web browser to connect to your Cruzio Account Information Manager at: http://www.cruzio.com/support/checkacct.html From there, choose what type of account you have, supply your login and password, and you'll be at your personal admin page. Databases are a new feature on this page. The new database administration tools are available to Cruzio members starting May 3, 1999. The new version of the award winning Cruzio homepage with the database search tools will be made available to the general public on May 7. We want to give members a chance to place their items into the database before permitting public access to ensure useful items for public consumption on May 7. Every Cruzio member will have posting permissions allowing them to post up to 2 records in the Calendar, 2 in the Classifieds, and 2 in the Directory. Folks such as event promoters or venue operators who require more records should send email to: dbadmin@cruzio.com The new homepage is available for members to view _before_ the May 7 unveiling at: http://www.cruzio.com/index.new.html After the unveiling, the public search interfaces will be published at our usual homepage URL: http://www.cruzio.com Remember, to keep the general public coming back for more, it is important to get as many listings as possible into the database before the May 7 rollout. Let the world know about you, your events, business, service or organization and stuff for sale today! 2. Internet Business Fair at Cruzio in June Tuesday, June 29, 1999 5-8pm FREE Learn about business on the Internet. Low priced workshops will be offered on E-commerce, Using LAN's (Local Area Networks), Intro. to the Internet, Bulk E-mail Management, Cruzio's Internet Office Services and Gold Key accounts, Y2K and the Small Business and Using Web Editors to Build Your Website. Workshops are on a first-come, first serve basis. Meet web designers, local computer store reps, online businesses and local geeks. (And if you are a local geek, it's a chance to introduce yourself.) If you have a business which provides customers with e-commerce or related services, and you'd like to appear at our Business Fair, please let us know. We still have a few more openings for presentations. E-mail feedback@cruzio.com with your information. 3. $50 off on Web Page Design If you would like to have a web page and don't have the time or inclination to design and create the whole thing yourself*, think about getting a consultant to create web pages for you. *(If you do have the time and inclination to create web pages and are just seeking the know-how, see the "Classes" item below.) Cruzio has worked with many web designers over the years and, since customers are constantly asking us, we have settled on a reliable, talented local firm to recommend. We have worked with Mandala Net Design since 1995 and we're very impressed with them. Mandala has agreed to give Cruzio's customers $50 off the first order. Please go to Mandala's web page to see their work, it's very impressive: http://www.mandalanetdesign.com 4. New Cruzio classes We've made some changes to our classes, and if you took the "Publishing on the Internet" series in the past you may be especially interested. We've added a whole "Publishing Part Two" to the original series of 4 classes. The "Publishing Part One" has been our most popular series and students asked for more. We've added more CGI, Javascript, more advanced graphics and animated GIFs, all of which make web pages more interactive and lively. These classes were developed and are taught by the dapper duo of Mark and John, two of our highly-rated teachers. Some of the classes have been adapted from our former "Webmaster" series. Please have a look at our web page: http://www.cruzio.com/classes 5. More computers for hands-on classes and rentals Many customers liked the "hands-on" Internet classes we've been teaching but wanted more computers. So we doubled the number of computers in our lab. (Yes, we do pay attention to the "comments" field on our class evaluation forms). Cruzio's classes in basic Internet usage (which include some handy tips on email, chat and other tools) are grouped into the "Using the Internet" series. This series includes an entire class of practice and questions with teacher supervision. Again, for class information and schedules: http://www.cruzio.com/classes Plus, we've begun offering classes through the Parks and Recreation department of the City of Santa Cruz. These classes are lively and full of information for computer novices and children. Cruzio is offering "Computers for Non-Geeks", "Computers for Kids" and "Taking Computers Apart and Putting Them Together". For more info, or to enroll, please contact the Parks and Rec Department at 307 Church Street, Santa Cruz, (831) 420-5250. The new computers are also available for rental during the day at our downtown store. 6. We won! Gosh. Cruzio won all the "Best of" awards in the Internet categories in both the Good Times and the Metro readers' polls. For the 4th year in a row. Shucks, now we're blushing. All we can say is thanks. 7. E-commerce Workshop FREE (for now) Wednesday, May 25th, 1999 5-6pm What *is* E-commerce? Come learn about online business and how to use Cruzio's new Gold Key services. See several samples of good business websites, find out how to promote your business online, and use your Internet Office secure server space. E-mail feedback@cruzio.com for more information. 8. Internet Office Event FREE Wednesday, May 19th, 1999 5-6pm Cruzio has devised ways to do business on the Internet that will help a small- to medium-size office or an individual stretch their capabilities to do more business more efficiently. Come and see the features we've customized for our users, and hear how e-commerce fits in to the scheme. E-mail feedback@cruzio.com for more information. 9. Buddy Bucks: sign up a friend, get $10 off Now that we've increased our dial-up capacity, Cruzio is welcoming new customers. Most of our customers hear about us by word of mouth. To show our appreciation, we are reviving our "Buddy Bucks" program. If you have a friend who gets a Cruzio account on your recommendation, you will get $10 off your next Cruzio bill. The credit goes toward Cruzio service only. Last year, several customers had their accounts paid up for months by referring friends. We encourage this! So please come downtown to Cruzio and pick up a "Buddy Bucks" coupon. Put your email address on it, give it to the friend who's signing up, and you will receive the credit. 10. Gold key accounts for secure transactions Cruzio offers space on a secure server for transactions that need to be private, such as taking credit cards over the Internet. We are also working on secure features for our Internet Office accounts. Secure space is available for $45 per quarter ($15 per month) with a $45 setup fee. 11. About This Newsletter Cruzio doesn't like to waste bandwidth with extra email, but we sometimes have events and announcements that users need to know about. This seems like the most efficient way to let people know what's happening. Hope it's helpful. Please email support@cruzio.com with any comments or questions. By the way, we would love to have a regular, predictable schedule for this newsletter...but we simply do not send it unless there is real news enclosed. Thus the haphazard datelines. 12. How to Reach Cruzio (dial-in or tech support) To reach the Cruzio Information Center, for online technical and sales information: http://www.cruzio.com/support To dial in to Cruzio, set your software to dial one of the numbers below (note: we've expanded and joined modem pools, so you may be using another number. If so, don't worry, it still works just fine). 56k: 459-9408 33.6 kbps or 28.8 kbps modems: 459-6230 14.4 kbps modems: 459-6200 To call Cruzio: 459-6301............Use this number to check Cruzio's system status, pay your Cruzio bill, find out more about our hours and location, or to reach someone in customer service and technical support. To send email to Cruzio, use one of these addresses: support@cruzio.com.......for technical support office@cruzio.com........for billing and ordering information webmaster@cruzio.com.....for questions about Cruzio's World Wide Web service Thanks very much from Cruzio: Chris, Peggy, John, Julianne, Patton, Kathy, Mark, Martin, Georgette, Jay, Tapati, Hilary, Jessica, Amy, Temoc, Sam, Brittany, Will and Lewis (the grownups); Jake and Annika (the kids) and Carolyn Rose (the toddler, almost 2; fond of kitties and doggies) By the way, a tidbit for those obsessive readers who have gotten this far: Cruzio itself is going to be 10 years old in June of this year.