#024, June 25, 1999

Cruzio/The Internet Store Newsletter - Number 24, June 25, 1999

1. Sign up a friend, get $10 credit
2. Internet Business Fair Tuesday, June 29th
3. New tech support number
4. 56k/ISDN line trouble 
5. About this newsletter
6. How to Reach Cruzio (dial-in or tech support)

1. Sign up a friend, get $10 credit
Cruzio calls this promotion "Buddy Bucks". Drop by our office and pick
up a coupon. Give it to a friend, and when the friend signs up for an
account we will give you $10 credit toward your Cruzio service. We encourage
you to sign up dozens of friends and enjoy years of free service!

2. Internet Business Fair next Tuesday
Next week, on Tuesday, June 29th from 5-8 pm, Cruzio will host an
Internet Business Fair in our downtown facility (903 Pacific Avenue).
It's free of charge.

For those of you considering e-commerce and Internet Office moves, the
Fair will feature booths run by local Internet businesses. Some booths
will represent non-computer businesses who've moved their sales to a
new level by using Internet marketing; others will be staffed by companies
who offer Internet-related services. Cruzio has tried to get an interesting

For those of you who like to learn new things, there will be talks on
Building a Website, Y2K Personal Computer Problems, and a host of other
topics (listed below). The talks will be given by local experts.

For those of you who like to win prizes, eat snacks and schmooze, there
are a number of excellent doorprizes, ranging from 56k modems, to
interesting software for your computer, to rosebushes (please come to the
fair if only to see the relationship of rosebushes to technology!) The
first 100 people to arrive will each receive a free Cruzio Kitty Coffee
Mug. There will be snacks and whatnot all around. And plenty of local
tech-minded folks to schmooze with.

Throughout the day, there will be opportunities to talk to Cruzio technical
staff, and get help in putting your calendar, classified, and directory
listings on line.

Here's the schedule of workshops. Please note that there may be last
minute changes:

5:00-5:35pm "Introduction to Business Online" by Mark Hanford of Cruzio

5:35-6:05pm "Building your Website"  by John Govsky of Cruzio

6:00-6:30pm "Y2K Personal Computer Problems and Solutions" by Jeff Liebermann
	of Jeff Lieberman consulting

6:05-6:35pm "Cruzio's Internet Office" by Jay Nitikman of Cruzio

6:40-7:10 "E-commerce Workshop; How to use Cruzio's E-commerce and
	Gold Key Services"" by John Govsky of Cruzio

7:15-7:40pm "Building an Office Network: An Introduction" by Dave Cooper of
	Guenther Computer

7:45-8:15pm "Using Bulk E-mail for your Office" by Holland Barry of Aura
	Information Systems

3. New technical support number
If you are calling Cruzio's old technical support number, 423-7635,
please note that it has changed. The new number is 459-6301, which is 
listed at the bottom of this e-mail along with other important Cruzio
numbers. Many of you have already been calling 459-6301 for some time,
but some of our long-time customers are apparently calling the old 
number. That's still working for now, but not forever.

4. 56k/ISDN line trouble 
Some of Cruzio's members were experiencing "fast busy" signals and
"this number is out of service" messages when they called our usual
56k/ISDN number, especially in the early evening hours. Cruzio reported
this to Pacific Bell and they are aware of the problem -- apparently it
is much better. However, if you experience the problem, please either
e-mail support@cruzio.com (when you do connect) or call technical support
and let us know when this happened and what exchange (first 3 digits of
phone number) you are calling from. Remember that you can call Cruzio's 
lower-speed number (459-6230) with 56k modems, as a workaround. And thanks
to all the members who did call, and helped us get Pacific Bell's attention
to this matter.

5. About This Newsletter
Cruzio doesn't like to waste bandwidth with extra email, but we sometimes
have events and announcements that users need to know about. This seems
like the most efficient way to let people know what's happening. Hope
it's helpful. Please email support@cruzio.com with any comments or questions. 
By the way, we would love to have a regular, predictable schedule
for this newsletter...but we simply do not send it unless there is real
news enclosed. Thus the haphazard datelines.

6. How to Reach Cruzio (dial-in or tech support)
To reach the Cruzio Information Center, for online technical and
sales information:

To dial in to Cruzio, set your software to dial one of the numbers
below (note: we've expanded and joined modem pools, so you may be 
using another number. If so, don't worry, it still works just fine).

56k: see http://www.cruzio.com/support/modems/highspeed.html 

33.6 kbps or 28.8 kbps modems: 459-6230 

14.4 kbps modems: 459-6200 

To call Cruzio:
      459-6301.................Use this number to check Cruzio's system status,
              pay your Cruzio bill, find out more about our hours and location,
              or to reach someone in customer service and technical support.

To send email to Cruzio, use one of these addresses:
	support@cruzio.com.......for technical support
	office@cruzio.com........for billing and ordering information
	webmaster@cruzio.com.....for questions about Cruzio's World Wide
                                 Web service

Thanks very much from Cruzio:
	Chris, Peggy, John, Julianne, Patton, Kathy, Mark, Martin,
	Georgette, Jay, Tapati, Hilary, Jessica, Amy, Temoc, Sam,
	Brittany, Will and Rachael (the grownups); Jake, Annika and
	Carolyn Rose (the kids)

	At age 2, Carly's, first word in the morning as she opens her eyes
	to the new day: "Chocolate."