Cruzio/The Internet Store Newsletter - Number 26, August 27, 1999 1. Your personal web space has been (substantially!) upgraded 2. THREE MILLION HITS 3. CD now available from Cruzio with latest browsers 4. Sign up now for September classes. Here's what's available... 5. E-commerce classes and certification 6. DSL (faster speed) coming soon 7. Lunch and business tips at Cruzio, September 15th 8. Did we mention customer requests? 9. About This Newsletter 10. How to Reach Cruzio (dial-in or tech support) 1. Your personal web space has been (substantially!) upgraded Cruzio has increased the size of every member's personal web space from 5 megabytes to 10 megabytes. That means you can put a lot more into your pages at no extra charge. Plus, Cruzio is adding some great new features to the web space, in response to customer requests. You can make subdirectories (also known as folders) in your web space, to help organize files. You can also put CGI scripts into the space. Thanks very much to our hard-working engineers Jay and Mark for making this so. Important Note: for some long-time customers, if you haven't heeded Cruzio's directions to use "members.cruzio.com" rather than "mail.cruzio.com" as the beginning of your personal URL, now is the time. For example, if my login name is zazie, the URL for my personal web space is "members.cruzio.com/~zazie". Thanks! 2. THREE MILLION HITS Cruzio is proud to announce that our web page has just passed THREE MILLION hits. That is, it's been looked at 3 million times, by local folks and people planning to visit Santa Cruz. If you'd like to see the fast-changing number of hits, go to http://www.cruzio.com and check the very, very bottom of the page. Congratulations to our creative Web director, Chris, who's built the page around local issues and connecting local people. Remember that Cruzio's members can take advantage of the tremendous traffic on our home page. Every Cruzio member can keep two event listings, two classified listings and two directory entries into the popular databases on our home page, and can list their commercial and personal web pages on our indexes. To do so, go to http://www.cruzio.com/support/checkacct.html and choose the type of account that's appropriate. You'll be asked for a login and password, and from there can add or change listings. 3. CD now available from Cruzio with latest browsers If you have Windows 95, Windows 98 or a Macintosh PowerPC (in other words, not an older computer) you can save time you'd spend downloading the endlessly huge browsers Netscape and Internet Explorer by coming down to Cruzio and picking up a CD which contains the latest versions. The cost is just $2 for ongoing customers, free to folks just signing up. It's a good way to stay current with the latest technology, without having to wait for a program that may take hours to download. Plus, at the end of this year some older Web browsers will expire and be unable to connect securely with E-Commerce sites. Getting the latest browser will help. 4. Sign up now for September classes. Here's what's available... September feels like back-to-school time, doesn't it? Here are the Cruzio classes that you might like to take. All begin in the first week of September, all are taught in downtown Santa Cruz. (Please check http://www.cruzio.com/classes for more information on these classes. To register, just call us at 459-6301 and press 4 for sales.) Using the Internet, our beginning series: Taught by Sam, Jessica, and Amy who, with patience, understanding, and good humor, guide newbies and those desiring clarity through this fast-moving jumble we call the Internet. Lots of hands-on practice! Meets Tuesday nights, 6:30 to 9pm. Publishing on the Internet, Part I: Taught by Mark, John and Kathy, who are spirited, fun teachers. They help those who wish to become producers and not just consumers of information on the Internet get a solid basis for their creative production. Meets Wednesday nights, 6:30 to 9pm. Publishing on the Internet, Part II: Taught by the thoroughly entertaining John and Mark, this is for people with some HTML experience who want to make their web pages more appealing and professional. John and Mark offer tips and techniques which add a lot of flair with a minimum of effort. Meets Thursday nights, 6:30 to 9pm. In addition to these Cruzio classes, we also offer classes in conjunction with the Santa Cruz Parks and Recreation Department this fall: Computers for Non-Geeks Vivacious Amy guides newcomers to the challenging world of computers. Computers for Kids Patient Jessica provides responsible, fun lessons to children between the ages of seven and thirteen. Taking Computers Apart and Putting the Together Ebullient Mark takes you through dis-assembly and re-assembly of computers and explains the process clearly. For more information on these 3 classes, or to enroll, please contact the Parks and Rec Department at 307 Church Street, Santa Cruz, (831) 420-5250. 5. E-commerce classes and certification Starting in October, Cruzio will be teaching students who have some grounding in HTML and Web page design how to transform a regular Web site into one that makes online sales. Students in these classes may also sign up for the Cruzio Certificate program, in which they must complete a project and pass a rigorous exam to receive a certificate from Cruzio and be featured on the Cruzio consultants' page. The e-commerce series will be offered every Thursday evening in October, from 6:30 to 9pm. The cost is $350 for the series with certificate; $250 for classes without certification. If you are interested, please call Cruzio at 459-6301 for more details and to register. 6. DSL (faster speed) coming soon Cruzio is now testing DSL technology. DSL provides connection speeds many times faster than 56k, and we expect to offer it this year. No timeline available as of this writing, but hopefully in the next newsletter we will be able to give a date for DSL availability. 7. Lunch and business tips at Cruzio, September 15th Cruzio has lots of customers who are doing business on the Internet. We thought it would be useful to have Business Brown Bags where people could ask questions, exchange ideas, and talk about their experiences. The first Business Brown Bag workshop is scheduled for Wednesday, September 15th from 12:30 to 2pm. The price is $5, more if you'd like us to order you a sandwich. The Brown Bags will take place at Cruzio's downtown store, at 903 Pacific Avenue (across from the Metro Center). The speaker at the first event will be Chris Neklason, co-founder and CEO of Cruzio/The Internet Store. He'll talk about building a successful Internet presence for your business. Please e-mail email@example.com if you'd like to attend, or if you'd like to speak at a future Brown Bag. 8. Did we mention customer requests? Cruzio pays attention to customer suggestions, as you can see from items above. Please remember to enter your suggestions to Cruzio at our web site form. Go to: http://www.cruzio.com/support and click on the "Where can I ask a question or leave a suggestion?" link. Remember, leave your suggestions even if they seem obvious or mundane. Cruzio keeps tabs on the number of requests we get for services, not just how unique they are. 9. About This Newsletter Cruzio would love to have a regular, predictable schedule for this newsletter...but we simply do not send it unless there is real news enclosed. Thus the haphazard datelines. Please email firstname.lastname@example.org with any comments or questions. 10. How to Reach Cruzio (dial-in or tech support) To reach the Cruzio Information Center, for online technical and sales information: http://www.cruzio.com/support To dial in to Cruzio, set your software to dial one of the numbers below (note: we've expanded and joined modem pools, so you may be using another number. If so, don't worry, it still works just fine). 56k: 459-9408 33.6 kbps and under: 459-6230 To call Cruzio: 459-6301............Use this number to check Cruzio's system status, pay your Cruzio bill, find out more about our hours and location, or to reach someone in customer service and technical support. To send email to Cruzio, use one of these addresses: email@example.com.......for technical support firstname.lastname@example.org........for billing and ordering information email@example.com.....for questions about Cruzio's World Wide Web service Thanks very much from Cruzio: Chris, Peggy, John, Julianne, Patton, Kathy, Mark, Martin, Georgette, Jay, Tapati, Hilary, Jessica, Amy, Temoc, Sam, Brittany, Will, Alec, and Rachael (the grownups); Jake, Annika and Carolyn Rose (the kids) Annika, age 4: "When I grow up I'm not going to get married. I'm going to open a jewelry store instead."