Cruzio/The Internet Store Newsletter - Number 48, August 13, 2001 1. Save money by changing domain registrars. 2. Don't neglect your domain 3. DSL: Cruzio is very competitive on price (and superior in service) 4. Buddy Bucks 5. Cruzio's new spam filter receives rave reviews 6. .biz and .info domain news 7. Hot Tech awards 8. More awards! 9. Update your Cruzio "Snail Mail" address file 10. About this newsletter 11. How to reach Cruzio (dial-in or tech support) 1. Save money by changing domain registrars Cruzio customers do not need to pay $35 per year for domain registration (and receive oodles of spam to boot!) We recommend a registrar called GKG.net. Yearly fees are only $15.99, and GKG.net is fully accredited. If you'd like to save some money by switching to GKG.net, please see the instructions at: http://www.cruzio.com/support/domains/transfer.html 2. Don't neglect your domain Many Cruzio customers have registered their domain names over the years or had us register it for them. License fees must be paid to the registrar (not Cruzio) every year or so, depending on the customer's chosen term. Since the payments are so infrequent, it's easy to forget that bills for the domain name are due. And sometimes people change addresses in the meantime -- remember, we are talking about years of elapsed time here -- so that any notices or bills won't reach them. If you've registered a domain, and later change your e-mail and postal mailing addresses, the bills for the domain may never reach you. If you also neglect to inquire or pay licensing fees for the domain, your registration could become due and lapse without your noticing. Cruzio doesn't own the domain name -- you do. But we'd like to help you keep it current. Please have a look at our Web page, at http://www.cruzio.com/support/domains/ This Web page explains how to look up your domain registration information and keep it up to date. It also provides an opportunity to save money on the yearly registration fees by switching registrars, if you wish to do so. So that's Cruzio's advice: remember to brush your teeth, floss, and do remember to check your domain registration about every six months. 3. DSL: Cruzio is very competitive on price (and superior in service). Cruzio provides excellent DSL service, which includes the same reliability, ample e-mail and Web space, and friendly technical support to which Cruzio customers are accustomed. Please compare our offerings to any other company offering DSL! Now we are pleased to announce that with the latest changes, our prices are extremely competitive and often beat the price of our large corporate competitors. For example, DSL service from Pacific Bell Internet (owned by SBC, a Texas-based mega-corporation) costs $149 for setup/equipment and $49.95 per month. Cruzio can beat that price for many subscribers: we have no setup fees and have a line on great equipment deals (USB modems kits are now $85.00! See http://www.cruzio.com/dsl/equip.html for more info.). If you wish to share a DSL connection among multiple computers, routers are available at a very reasonable price and we don't charge a higher monthly fee. DSL was an installation nightmare about a year ago. Now, it's usually a breeze. The price is reasonable -- about $50 per month, all included, for a high-speed connection that doesn't tie up the phone line while you are on the Internet (Note: my Mom used to get mad when she called and my line was busy for hours at a time.) So if you'd like to have DSL, just go to: http://www.cruzio.com/dsl for all the latest info, directions, and prices. 4. Buddy Bucks We know many folks in Santa Cruz like to recommend local businesses who provide a good service. We know our customers, (you!) are responsible for sending many new customers our way. So we'd like to thank you for the nice things you tell your friends, family and co-workers about Cruzio with our "Buddy Bucks" program. Any existing customer who refers a new customer to us from now until December 31st, 2001 will receive a credit for $10 on their current Cruzio account. Be sure to tell your friends to bring the coupon in, which can be printed from the web, or pick one up at our convenient downtown Santa Cruz location, at 903 Pacific Avenue. Print out the "Buddy Bucks" coupon from: http://www.cruzio.com/support/specials/buddybucks.html 5. Cruzio's new spam filter a big success About 600 people are now using Cruzio's new Spam Filter and they are giving it rave reviews. Instead of greeting you with a dozen unwanted and sometimes offensive e-mails, filtered mailboxes are refreshingly relevant. Filters are easy to set up and use. No mail is thrown away until you've had ample time to see it -- and until you've been e-mailed a list of all the junk e-mail that's due for deletion. If you want to filter your mail, you must activate the service. No mail is filtered unless you give the go-ahead. The Spam Filter is available to everyone whose e-mail address ends with "cruzio.com". It's free. Just go to http://www.cruzio.com/support and put your e-mail login and password in the fields on the top of the page. That will take you to your Cruzio Control Panel where you can use it right away. Interesting facts about spam: - An estimated 30% to 50% of all e-mail is spam. - Spam or junk mail around the world is estimated to cost users 9.33 billion dollars. -A 1999 study categorized spam based on 98,948 messages: 30% is pornographic 29.6% is get-rich offers 12.5% is selling methods for spamming 9.9% touts health products, particularly Viagra 13.6% sells other products and services, including gambling and stock tips. Of the 98,948 messages, nearly 2,500 were computer viruses. 6. .biz and .info domain news There's always something brewing with top-level domains -- the alternatives to ".com" which are used in Web addresses. The current news is about ".info" and .biz.", both of which are in a pre-release state. If you have a trademark or rights to a name, you can now attempt to register that name.biz or that name.info. In mid-September, if all goes according to schedule, those without trademark rights can register any name we like, similar to .com, .net, and .org right now. That's the short version. For more explanation, including real dates, URL's to look at, procedures, and all that, please see http://www.cruzio.com/support/tld/ There is a lot of hype to it, but virtual real estate does have value. Remember when business.com was sold for a 7.5 million dollars? (Okay, that was before the bubble burst. Still...) Now new names are opening up, and more are expected. Cruzio stands at the ready; when it's open for general registration, we will provide the service. We update the "TLD" Web page regularly, and we'll post any major updates to the page and in the newsletter. 7. Hot Tech awards On July 26th, Cruzio joined the Santa Cruz Technology Alliance, the Igneous Group, and several other sponsors in hosting the Hot Tech awards. We had a great time; there's a lot happening in the local high tech community, despite the tech downturn of late. Many companies are producing interesting, useful, and (even) successful new products. The theme of the evening, as set out by emcee Romney Dunbar, was "What in the world do all you tech companies _do_?" And we got a chance to see what some of the high tech "solutions" and "optimized architectures" are. To see all nominees, and more details, please go to http://hottech.igneous.com/nominees.html Winners: Bold Venture: Customatix.com They make customized shoes, and I must say the guy who accepted the award wore _very_ cool shoes! Bricks to Clicks: Richard Donnelly Chocolates Richard handed out some chocolates to attendees -- yum! Village Tech: University of California's UC Gateway Portal Helps underrepresented students around the states prepare for and apply to college. Visioneer: Triton Elics International Does undersea imaging of the ocean floor. Congratulations to the winners, and to all the nominees! 8. More awards! A Cruzio customer and colleague was nominated recently for a "Webby" award: that's the highest honor for a Web designer, presented by The International Academy of Digital Arts and Sciences. Although he did not win, we'd like to congratulate him. The nomination by itself is very impressive! See the page at http://www.worldprayers.org/ and for all the nominees and categories: http://www.webbyawards.com Remember, if you are Cruzio customer and your Web site wins an award, e-mail us: firstname.lastname@example.org. 9. Update your Cruzio "Snail Mail" address file Please note that Cruzio's suite number is Suite 101, and remember to put it on everything you send us. If you do not include it you may have your mail retruned. Cruzio's address is officially 903 Pacific Ave. Suite 101 Santa Cruz, CA 95060. 10. About This Newsletter Cruzio doesn't like to waste bandwidth with extra e-mail, but we sometimes have events and announcements that users need to know about. This seems like the most efficient way to let people know what's happening. Hope it's helpful. Please e-mail email@example.com with any comments or questions. By the way, we would love to have a regular, predictable schedule for this newsletter...but we simply do not send it unless there is real news enclosed. Thus the haphazard datelines. 11. How to Reach Cruzio (dial-in or tech support) To reach the Cruzio Information Center, for online technical and sales information: http://www.cruzio.com/support To dial in to Cruzio, set your software to dial one of the numbers below (note: we've expanded and joined modem pools, so you may be using another number. If so, don't worry, it still works just fine). 56k: 459-9408 33.6 kbps and under: 459-6230 To call Cruzio: 459-6301............Use this number to check Cruzio's system status, pay your Cruzio bill, find out more about our hours and location, or to reach someone in customer service and technical support. To send e-mail to Cruzio, use one of these addresses: firstname.lastname@example.org ......for technical support email@example.com .......for billing and ordering information Cruzio's location: 903 Pacific Avenue, Suite 101, Santa Cruz, CA 95060 Cruzio's hours: Sales hours: 10am-6pm, Monday through Friday; 10 am - 2 pm Saturday Technical support: 10-6 pm, Monday through Friday, 10am - 2pm Saturday System monitoring, including customer-alerted emergencies, 24 hours per day, 365 days per year (leap years, 366 days) Thanks very much from Cruzio: Chris, Peggy, John, Julianne, Patton, Kathy, Mark, Martin, Georgette, Tapati, Pedro, Brittany, Alec, Rachael, Barbara, Stephen, Paul, Gershom, Phil, Laura, another Chris, Jessi, Michelle, Ben, Alice and Edgar (the grownups); Jake, Annika, and Carly (the kids) Carly, age 4, saw some flowers on the table that were starting to droop. "Mommy," she said, "look, the flowers are melting!"