Cruzio/The Internet Store Newsletter - Number 62, March 26, 2003 1. Cruzio DSL Special, Starts April 1: FREE DSL Modem 2. "Marketing Your Web Site" Workshop Tomorrow (Thursday) 3. Coming Up: "Exposing Your Art" April 10th, FREE Workshop 4. New Mail Server 5. Santa Cruz Digital Arts Festival Starts April 3rd 6. New Marketing Assistant 7. Can't get DSL? Try Propel. 8. Local Internet-Coffee Talk Visits and Upcoming Cruzio Events 9. Buddy Bucks 10. Lighting a Candle 11. March: Donations to 2nd Harvest are Matched 12. About This Newsletter 13. How to Reach Cruzio (Dial-in or Tech Support) 1. Cruzio DSL Special, Starts April 1: FREE DSL Modem Starting April 1st, you'll be able to purchase Cruzio's high-quality broadband Internet service at an especially low price. We're offering FREE modems to customers who order DSL service with us between April 1st and April 30th, 2003. Existing customers can quickly sign up online at https://quartz.cruzio.com/dslorder/order_dsl.html Although Cruzio is not a large company, we are one of the top sellers of DSL in Northern California. Why is Cruzio DSL so popular? To start, people love our reliable, friendly service. And beyond that, Cruzio does NOT use your service as an opportunity to sell your name and show you targeted advertisements, as many other Internet providers do. If you've looked into Cruzio DSL before, but your location wasn't eligible, you might try again. Over the years the service area has expanded and we are able to serve more customers. 2. "Marketing Your Web Site" workshop this Thursday March 27, 2003 12 - 1:30 pm at Cruzio In response to high demand, we're repeating this popular workshop. Please pre-register at http://www.cruzio.com/services/business/events.html or call us at 459-6301 ext. 247. SPACE IS LIMITED. It's not too late to register for Cruzio's "Marketing Your Web Site" business brownbag tomorrow. Whether you're building a brand-new Web site or trying to generate more hits to your site, this workshop will give you practical tips, online resources and marketing ideas for growing your Web presence. Cruzio's Marketing Director, Kathy, has helped small businesses build their ecommerce, art, and non-profit Web sites with a focus on traffic generation, design and marketing. She's a wonderful resource if you have questions about promoting your Web site or about Cruzio's Web services. The brownbag will take place at Cruzio, 903 Pacific Avenue in downtown Santa Cruz, from 12 - 1:30 PM. Cost is $10 per person, and lunch is available for an additional $7. 3. Coming Up: "Exposing Your Art" April 10th, FREE Workshop An additional Cruzio brownbag, "Exposing Your Art to a Broader Audience", is on the horizon, scheduled for Thursday, April 10th. Cruzio has worked with many local artists and musicians, helping them to get Internet connections, a Web site, and opportunities to participate in community events. The workshop will be led by Michael Wang, President and CEO of Guenther Computer Products, with Cruzio's own Director of Marketing Kathy Bisbee. If you are interested in registering for this event visit http://www.cruzio.com/services/business/events.html or call our events hotline at 459-6301 ext. 247. The event is FREE, $7 if you would like to order lunch. 4. New Mail Server The volume of email on the Internet is rising rapidly, and to handle the load Cruzio lately upgraded its main mail-handling computer. The server is in place and working beautifully, thanks to some hard work and late nights from the indefatigable Chris and Mark of Cruzio Engineering. The extra computing power is mostly necessary for receiving, rejecting, and sorting through spam (junk email.) It is a sad fact that the majority of email coming in to our servers these days isn't wanted by recipients and we spend more computing power helping you to reject it than accept it. The new Mail server will help us avoid delays when we receive large quantities of spam (usually sent in the middle of the night) and will ensure that your spam filters run efficiently and quickly. We continue to work as hard as we can to deal with spam proliferation, and to provide you with tools for keeping spam from impairing your Internet experience. (If you aren't yet using your spam filter, give it a try! It's activated from your Cruzio Control Panel. For more information, check: http://www.cruzio.com/support/email/junkmail.html ) 5. Second Annual Santa Cruz Digital Arts Festival Digital art. Is it contrived? Is it weird? Is it really art, or just doodling around with fancy equipment? And -- how can you get better at it? Learn for yourself by visiting and participating in the second annual Santa Cruz Digital Arts Festival during the month of April 2003 in a variety of locations around Santa Cruz County. Cruzio is again sponsoring the event -- we had a great time last year presenting, seeing, and hearing many creative works. Thursday, April 3rd, will mark the festival kick-off event at the The Museum of Art and History in downtown Santa Cruz from 5-7pm. This event is a part of the Museum's FREE "First Thursday" gala and is free to the public. All art exhibitions will be presented throughout the month of April at galleries throughout SC County. Cruzio will also display digital art in the Cruzio lobby during the month of April, and Cruzio's Marketing Director, Kathy Bisbee will be speaking and showing digital video on April 3rd at the MAH. Many thanks to Cruzio Marketing Assistant Alice for her support of this event. For more information visit http://www.santacruzdigitalarts.org/ 6. New Marketing Assistant There will be a new face at Cruzio's coffeehouse visits starting in a month or so. Please welcome our talented new Marketing Assistant, Krissie, who's currently learning the ropes. She's replacing Alice, who is moving on to other ventures. We thank Alice very much for her thoughtful contributions to Cruzio and wish her the best. Ezra, the other Cruzio Marketing Assistant you're likely to meet at coffeehouses and other events, started his career at Cruzio as an intern and so has escaped being announced thus far. But he is making it into the newsletter this time, because he's now in charge of our popular Brown Bag events. Good work, Ezra! 7. Can't get DSL? Try Propel. If you can't get DSL, or prefer a dialup account, you can still speed up your Web browsing with a service called Propel Accelerator. Cruzio is partnering with Propel so that our dialup customers have more options available. The cost is $7.95 per month, or $59.95 per year, in addition to the regular cost of connecting. To read more about it, visit the Web page: http://www.propel.com/partners/1220/ 8. Local Internet-Coffee Talk Visits and Upcoming Cruzio Events Cruzio's visits to local coffeeshops will be postponed in the month of April, but will resume in May. To stay informed about upcoming coffeehouse visits and other Cruzio and local technology events, set the following page as one of your favorite links within your Web browser: http://www.cruzio.com/services/business/events.html You can also stay informed by calling the Cruzio Events line at (831) 459-6301, ext. 247, where you can listen to a short pre-recorded message regarding current Cruzio and local technology events. If you have any questions or suggestions regarding Cruzio events, please leave a brief message on this line. 9. Buddy Bucks Recommend Cruzio services to a friend and get thanks from Cruzio. If your friend mentions your account number, email address, or the account holder's name when signing up, you will get a $10 credit on your Cruzio account when you sign them up for the service. 10. Lighting a Candle Cruzio is not a political organization. We respect and provide means for people to express their ideas, whatever those might be. But since we are sending out a newsletter during wartime, we can't help but express the hope that the current conflict can come quickly to a peaceful resolution, and that tensions and disunity in the world can somehow be transformed into a more friendly atmosphere. Our hopes and prayers are with people now inside the war zone: in a world where violence, to many of us, is found in video game- and movie-warfare, their experience is all too real. 11. March: Donations to 2nd Harvest are Matched This time it's not Cruzio doing the matching, but a philanthropist named Alan Shawn Feinstein who has pledged up to one million dollars in matching donations to food banks around the country. Second Harvest is urging us to make extra donations before the end of March so they can earn more of the Feinstein Challenge money. We know it's late, but if you have a chance, please remember the hungry and send something to the Second Harvest Food Bank. Their Web site is at: http://www.thefoodbank.org 12. About This Newsletter Cruzio doesn't like to waste bandwidth with extra email, but we sometimes have events and announcements that users need to know about. This seems like the most efficient way to let people know what's happening. Hope it's helpful. Please email email@example.com with any comments or questions. By the way, we would love to have a regular, predictable schedule for this newsletter...but we simply do not send it unless there is real news enclosed. Thus the haphazard datelines. 13. How to Reach Cruzio (dial-in or tech support) To reach the Cruzio Information Center, for online technical and sales information: http://www.cruzio.com/support To dial in to Cruzio, set your software to dial one of the numbers below (note: we've expanded and joined modem pools, so you may be using another number. If so, don't worry, it still works just fine). 56k: 459-9408 33.6 kbps and under: 459-6230 To call Cruzio: 459-6301............Use this number to check Cruzio's system status, pay your Cruzio bill, find out more about our hours and location, or to reach someone in customer service and technical support. To send email to Cruzio, use one of these addresses: firstname.lastname@example.org ......for technical support email@example.com .......for billing and ordering information Cruzio's location: 903 Pacific Avenue, Suite 101, Santa Cruz, CA 95060 Cruzio's hours: Sales hours: 10am-6pm, Monday through Friday; 10 am - 2 pm Saturday Technical support: 10-6 pm, Monday through Friday, 10am - 2pm Saturday System monitoring, including customer-alerted emergencies, 24 hours per day, 365 days per year (leap years, 366 days) Thanks very much from Cruzio: Chris, Peggy, Julianne, Kathy, Mark, Martin, Georgette, Tapati, Pedro, Brittany, Alec, Stephen, Paul, Gershom, Jessi, Ben, Alice, Edgar, Alex, Michael, another Kathy, Bhag, another Chris, Maria, Ezra, James, Juana and Krissie (the grownups); Jake, Annika, and Carly (the kids) and our groovy intern, Janet. Annika, age 8, frequently starts stories but rarely finishes them. Here's the beginning of a story I found, with first letter "D" written very large and fancy: "Daisy Gamette was a funny sort of Farmer. For as you no there are pig farmers and cow farmers she was a hamster farmer."