Cruzio Newsletter - Number 94, June 12, 2006 1. Free Beginners' Classes in July 2. "Selling Your Products Online" Workshop This Thursday 3. Soccer World Cup June 9 to July 9 4. Restore and Protect Your Computer 5. E-cycle Day a Big Success 6. Coping with COPE 7. Computer Consultants Alert! 8. Moving? 9. Low DSL Prices Available to All Cruzio Customers 10. Buddy Bucks 11. Late Fees Waived if You Help Us Feed the Hungry 12. About This Newsletter 13. How to Reach Cruzio (Dial-in or Tech Support) 1. Free Beginners' Classes in July "Intro to Computer and the Internet" Tues, July 11 & Thurs, July 13; 7 - 9:30 pm; FREE Cruzio's downtown Watsonville Store, 23 E. Beach St., Plaza Vigil Learn computer and Internet basics at these hands-on workshops taught by our friendly, knowledgeable Watsonville Store Manager Gershom. At the first class, we'll practice keyboarding and moving around the computer, creating and saving files. At the next class, we'll be doing searches on the Internet and sending email. Lots of great tips on avoiding spam and viruses. Questions are welcome! If you've got friends or family who find computers daunting, this is a great way to get them feeling more comfortable. These classes are for beginners, and will be in both English and Spanish. No registration necessary, but please give us a call to let us know if you plan to attend. For details, see http://events.cruzio.com or call our Watsonville office at 831 722-6200. And please, don't forget that you can drop in to our Watsonville store any Wednesday afternoon between 3 and 6 pm for a free workshop. As a bonus, attendees receive 2.5 hours of free computer rental time! (Useful for checking soccer scores -- see item 3, below). 2. "Selling Your Products Online" Workshop This Thursday June 15, 2006, 12 to 1:30 pm; $10.00 At Cruzio's Downtown Santa Cruz Store, 903 Pacific Avenue This is one of our most popular workshops: Cruzio's dynamic Marketing director, Kathy Bisbee, will show you how to use Cruzio's online store wizard, ShopSite, to set up your own store on the Web. ShopSite is used by thousands of small-to-medium-sized businesses around the country. It's a favorite because it's easy to set up and maintain. With ShopSite you can even add a shopping cart to an existing Web site! We'll go through the process step-by-step, and you'll have a chance to ask questions. Please register in advance, as seating is limited: http://events.cruzio.com 3. Soccer World Cup June 9 to July 9 Every four years the world puts the everyday on hold and celebrates life, diversity and "the beautiful game" with the FIFA World Cup. This year the tournament is hosted by Germany and both Mexico and the US are among the competing nations. Will the mighty Brazil lift the trophy again? Will England invoke the glories of 1966? Or will a new force emerge to hoist the golden sphere? Follow all the action online at the official World cup site: http://fifaworldcup.yahoo.com/ If you need to check the scores on the go (as some of us obviously do), stop by either of our two convenient store locations to browse the Web -- remember that Cruzio members get 1/2 hour free time on our rental computers. 4. Restore and Protect Your Computer -- $20 off Having a computer that runs smoothly saves time and stress. For just $149 -- and $20 off for Cruzio members -- Cruzio can give a full clean-up treatment to your computer, removing harmful worms, viruses, adware, and popups; checking and cleaning your hard disk; and generally improving performance until the computer runs like new. You don't have to hire Cruzio to do this work. We provide information to those who want to do it themselves: http://www.cruzio.com/support/security/ But many folks prefer to have our experts do the job (and honestly, we are good at it). If you'd like us to work on your computer, call 459-6301 to make an appointment or see our Web page for more information: http://www.cruzio.com/services/tech_services/ 5. E-cycle Day a Big Success We'd like to thank our customers who participated in this past weekend's E-Cycle Day at Cruzio. We collected several TRUCKLOADS of monitors, computers, keyboards, mice and other computer equipment at both our Santa Cruz and Watsonville locations. This waste will be recycled and the proceeds will go to support California Grey Bears, a local organization that feeds low-income senior citizens. We'd like to thank our Cruzio team; Westi, Chris F, Gershom, James, Kathy and Chris C. for their efforts to make this event a huge success. We will be planning future Cruzio events around recycling electronic waste, so stay tuned! 6. Coping with COPE Just a few days ago, Congress ignored all the hubbub about Net Neutrality and quietly voted down the Neutrality amendment to the COPE telecommunications bill. Deliberations are now moving to the Senate. Cruzio doesn't generally express political opinions. We break the rule for one issue only: laws and regulations affecting the Internet industry. True, it's a self-interested exception. Our survival depends on an open Internet. But also, we understand the telecommunications business. Regulation in this field is often called "complex" and "byzantine." Not to us. We know this industry; we are interested in its health -- not just selfishly. We serve individuals and small businesses, who are the most likely to be hurt by proposed changes. So, we are advocating that people get behind the Net Neutrality idea. It's a powerful and important one. We recommend you read up a bit on the subject, and if you agree, sign petitions, and pay attention. Without public advocacy and support, the Internet as we know it may be gone -- before you know it. Here are a few news articles on the subject, and we'll get off the soapbox. http://www.freepress.net/news/15960 http://www.cnn.com/2006/US/06/09/newmark.internet/index.html (this last article is by Craig of Craigslist) 7. Computer Consultants Alert! This summer, Cruzio will be introducing new products of special interest to computer consultants and Web designers. To be on the list for an invitation to several events specially designed for consultants, and to get advance information on our offerings, please email firstname.lastname@example.org. Our first event will be held on July 20th. See you there! 8. Moving? If you're moving your home or office, please contact Cruzio. We're here to help the Internet portion of your move go smoothly. It's best to let us know several weeks ahead of time, especially if you have DSL or if you're canceling a phone line. We can often save you from an interruption in Internet service and prevent costly fees -- but you've got to let us know. For more information, please see http://www.cruzio.com/services/highspeed_access/move_dsl.html 9. Low DSL Prices Available to All Cruzio Customers Just another reminder that during our current special, all Cruzio DSL customers are eligible for our low sale price. Just commit to a new 12-month term and you'll pay the same low price as a new customer. Visit http://www.cruzio.com/services/highspeed_access/ for more information, and //signup.cruzio.com/dsl_sale.html to sign up for a new term, or to extend your current term. 10. Buddy Bucks Recommend us to friends, family, colleagues: if a new customer gives us your email address, registration number, or full name when they sign up you'll get $10 credit to your account. If two friends sign up, $20. Three friends, $30. And you are doing them a favor, too. 11. Late Fees Waived if You Help Us Feed the Hungry If you're late on a payment to Cruzio, turn it into a donation to hungry folks in our community. We will waive your late fee if you bring 3 cans into our office for our Second Harvest Food Bank barrel. Learn more about this charity at http://www.thefoodbank.org 12. About This Newsletter Cruzio doesn't like to waste bandwidth with extra email, but we sometimes have events and announcements that users need to know about. This seems like the most efficient way to let people know what's happening. Hope it's helpful. Please email email@example.com with any comments or questions. By the way, we would love to have a regular, predictable schedule for this newsletter...but we simply do not send it unless there is real news enclosed. Thus the haphazard datelines. 13. How to Reach Cruzio (Dial-in or Tech Support) To reach the Cruzio Information Center, for online technical and sales information: http://www.cruzio.com/support To dial in to Cruzio, set your software to dial one of the numbers below (note: we've expanded and joined modem pools, so you may be using another number. If so, don't worry, it still works just fine). Dialup (in Santa Cruz County): 459-9408 Nationwide Dialup: Look up local number on our Web page: http://www.cruzio.com/support/dialup_isdn/nationwide_numbers.html or call Cruzio toll free, 1.800.303.3302 To call Cruzio: 459-6301............Use this number to check Cruzio's system status, pay your Cruzio bill, find out more about our hours and location, or to reach someone in customer service and technical support. 722-6200 .......... Cruzio's number in Watsonville. To send email to Cruzio, use one of these addresses: firstname.lastname@example.org ......for technical support email@example.com .......for billing and ordering information Cruzio's locations: Santa Cruz: 903 Pacific Avenue, Suite 101, Santa Cruz, CA 95060 Watsonville: Plaza Vigil, 23 E. Beach Street, Suite 105, Watsonville, CA 95076 Cruzio's hours: Sales hours: 10am-6pm, Monday through Friday; 10 am - 2 pm Saturday Technical support: 8am to 6pm, Mon to Fri, 10am - 2pm Saturday System monitoring, including customer-alerted emergencies, 24 hours per day, 365 days per year (leap years, 366 days) Thanks very much from Cruzio: Chris, Peggy, Julianne, Kathy, Mark, Stephen, Paul, Gershom, Jessi, Michael, Maria, James, Juana, Krissie, Nikkie, Mike, Don, Bruce, Edgar, Brian, Westi, Andrew, Jaime, another Chris, yet another Chris, and Reema; Jake, Annika, and Carly (the kids) "You guys are so past! You've created this system that's so easy to use and you're not using it." -- Jake, age 14, wondering why his mom & dad continue to use an old Unix email program (elm) and not Cruzio's multi-featured graphical Web Mail. Hey, don't rush us!