Cruzio and Dry/Naked DSL

Cruzio and Dry/Naked DSL Cruzio’s DSL service requires an existing AT&T phone line to run over. The DSL service itself does not require that there be an active phone service on the phone line. Doing without that service is known as dry or naked DSL. Not everyone requires landline phone service anymore, so our customers have been asking how to get Cruzio DSL without having to maintain the phone service. We would love to offer Dry/Naked D…

Fusion Phone taxes and fees

A variety of local, state and federal items are included on your Cruzio bill for Fusion Phone service. Read on for explanations of each surcharge, or view the current surcharge rates at the CPUC. California Lifeline Telephone Service Surcharge California Deaf and Disabled Telecom Program Surcharge California High Cost Fund-A Surcharge California High Cost Fund-B Surcharge California Teleconnect Fund Surcharge California Advanced Services Fund Sur…

Detecting a Network Card (NIC)

» Getting Started » Windows XP » Windows 2000 » Windows 95/98/ME » Mac OS X » Mac OS 8.5 – 9.2 Getting Started An Ethernet DSL modem or a router require that you have a network interface card (also called a NIC, or Ethernet card) installed in your computer. Use the instructions below to find out whether you already have a NIC or to check the integrity of a previously installed card. Most computers alread…

Cruzio Connection Settings

Below are the general connection settings for use with Cruzio accounts. For more specific setup instructions, please see our other setup instructions. The best source for settings information is on your original Cruzio Login Information. Contact Cruzio if you lost your information or forgot your login or password.   Fiber Settings IP Address: Available on your “login info” sheet Subnet Mask: 255.255.248.0 Gateway/Router: 63.249.7…

Configuring a Speedstream 4100 or 5100 DSL Modem

These instructions are for configuring a Speedstream 4100 modem or a Speedstream 5100 modem to work with Cruzio DSL. In addition to the modem, you will need its power cord, an ethernet cable, and a phone cable. If you bought your Speedstream modem from Cruzio, it should already be pre-configured to work with Cruzio DSL, and you should not need these instructions. Plug the power cord into the back of the modem and into a wall outlet. Plug one end…

Changing Your DSL Modem’s Configuration

Getting Started Mac Windows Modem Settings Getting Started If you can see the sync light on your DSL modem, but you can’t surf the Web, it may be that the modem configuration is incompatible with the protocol used by Cruzio. This is very often the case for DSL modems older than June 2001 or modems that were used with another ISP. The instructions below outline how to access some common modem interfaces. Each modem typically has a vpi and vc…

Using Cruzio’s Network Speed Test

…To measure the speed of your Internet connection: Finish any downloading or audio or video streaming. Visit the Network Speed Test page. Click the START button. Wait until both your download and upload speeds are displayed, and note the results….