Paying Your Cruzio Bill and Using the Cruzio Account Center

…ently depending on what services you have with us. 1. DSL, Dialup, and Web Hosting A statement is issued 21 days before your payment is due. Your Cruzio bill is due on the first day of your billing cycle, and covers a month of service. So, for example, if your billing cycle starts on June 15th, your bill is due June 15th, and covers service from June 15th through July 14th. Your billing cycle is based on the date you open your account. Late notice…

Joomla Administrator Login Page is Blank

This document is for users with a Cruzio domain who are unable to log into their Joomla admin control panel. The Joomla login page is completely blank instead of asking for the Joomla username and password. To fix your Joomla login page: Go to login.cruzio.com and enter your domain name, select “Control Panel” and click “go”. Log into your control panel with your admin username and password. This username and password can be found in the informat…

Cruzio Security Policies

…ity features for your website Cruzio supplies secure Web space for all Web hosting accounts. Keep your customers secure and confident by letting them know your website uses secure transmission. You can also protect any directory on your website with a password. Only people you tell the password to can view that part of your website. Cruzio’s network is protected and monitored around the clock Cruzio’s servers are kept in two state-of-the-art netwo…

Connecting to your Cruzio VPS via SSH

Requirements for accessing your Cruzio VPS via SSH To access your Cruzio VPS with SSH, you will need SSH client software, such as Mac OS X’s built-in Terminal application, or PuTTY for Windows (click this link to get PuTTY). Connecting to your Cruzio VPS Open your SSH client of choice and connect to clientlogin.cruziohost.com (replace “clientlogin” with the login name you selected for your VPS when you signed up). Using PuTTY on Windows to access…

Backing Up Your Cruzio VPS

Cruzio strongly recommends that you keep backups of everything, including your Cruzio VPS. The Virtualmin Control Panel on your Cruzio VPS has a backup system built-in to make this easy. Backups can be done as one-time backups or can be scheduled to run regularly. To perform a one-time backup immediately Log in to your Virtualmin Control Panel at clientlogin.cruziohost.com:10000, replacing clientlogin with the login name you chose when you signed…

Restarting Virtualmin on Your VPS

This article is designed to help Cruzio VPS customers who are unable to reach their Virtualmin control panel at http://clientlogin.cruziohost.com:10000, where clientlogin is the login name you chose when you signed up. These instructions assume you have Cruzio VPS service and are able to connect to your VPS service via SSH. If you are unable to reach your Virtualmin control panel and unable to connect to your VPS service via SSH, you will not be…

Website Publishing With Filezilla FTP

FileZilla is an FTP (File Transfer Protocol) program for publishing files to your website. These instructions assume that you have already installed FileZilla. (You can download the Filezilla Client or buy Cruzio’s Internet Software CD.) Connect to the Internet. Open FileZilla. In the Host field, enter your domain name*. In the Username field, enter your FTP Login*. In the Password field, enter your FTP Password*. *These settings are listed in yo…