Paying Your Cruzio Bill and Using the Cruzio Account Center

…ently depending on what services you have with us. 1. DSL, Dialup, and Web Hosting A statement is issued 21 days before your payment is due. Your Cruzio bill is due on the first day of your billing cycle, and covers a month of service. So, for example, if your billing cycle starts on June 15th, your bill is due June 15th, and covers service from June 15th through July 14th. Your billing cycle is based on the date you open your account. Late notice…

Plesk Error When Logging into Domain Admin Control Panel

This help is for users trying to log into their domain at cruzio.com and are unable to do so, instead getting an error that begins with the following: ERROR: PleskMainDBException MySQL query failed: Unknown table ‘sd’ in where clause. In order to fix this, after attempting to log in, take a look at the address of the error page. You will see something similar to the following: https://host2.cruzio.com:8443/?previous_page=login_up Leave the first…

Repair a MySQL Table from phpMyAdmin

To fix a corrupted MySQL database: Through the domain Control panel, log into phpMyAdmin. Click Databases. Click the database name. At the bottom of the table list, select “Check All”, so you can operate on all the tables at once. In the “With selected” drop down, click “Check table”. This will report any issues your tables are having. Now go back one screen. Select the tables that are corrupt. From the “…

Securing your VPS

Here’s my quick list of best practices for securing your VPS. This list is the first of several I use in order to secure customers’ servers as well as my own, I hope you find it useful. Turn on auto notification of security updates in Webmin or your package manager, and apply them as soon as possible. Attacks are coming out very quickly after vulnerabilities are found, so the sooner you plug the holes the better. Don’t forget to…

Setting up Email on a Cruzio VPS-Hosted Domain

Once you’ve added a domain to your Cruzio VPS, you may want to use that domain for email. This article describes how to create and connect to mailboxes for your domains. To create a mailbox Log into your Virtualmin Control Panel at clientlogin.cruziohost.com:10000, replacing clientlogin with the login you chose when you signed up. Use the dropdown menu on the top left to select the domain you wish to create a mailbox for. Click “Edit…

Website Publishing With Filezilla FTP

FileZilla is an FTP (File Transfer Protocol) program for publishing files to your website. These instructions assume that you have already installed FileZilla. (You can download the Filezilla Client or buy Cruzio’s Internet Software CD.) Connect to the Internet. Open FileZilla. In the Host field, enter your domain name*. In the Username field, enter your FTP Login*. In the Password field, enter your FTP Password*. *These settings are listed…

Cruzio Mail Help

…particular? Feel free to sign into Webmail, and click the “help” button in the upper left-hand side Looking for Hosted Email Help? Domain Email Help – Domain Email comes with email addresses at your own domain— @yourdomain.com —as part of Cruzio’s Website Hosting services. Don’t use Webmail? If you usually check mail on other devices and in other email programs like Outlook, Thunderbird, or Apple Mail, we recommend using Cruzio W…