…e it, a more robust and redundant system. Q. What about privacy, security, net neutrality? A. Cruzio has the same standards we always have. Your email isn’t harvested for marketing material. Your personal information isn’t collected for sale. That’s never going to change. Q. Any danger that email was lost while Cruzio moved it? A. No. We had a redundant system during the change. We’ve moved the mailboxes to a different server, but on our side, eve…

…om Velocity to Cruzio’s locally-owned and -operated, independent, open and Net Neutral network, here are a few things you might want to know. What’s the new service all about? For most folks, this is going to mean switching you to our ultra-fast high-speed wireless service, Wireless Pro. We call it Pro because it’s professional-grade — perfect for connected homes, home businesses or small to mid-sized businesses of all kinds. And our new low price…

This week Cruzio Internet begins construction of its independent, net neutral, high-speed Santa Cruz Fiber network in downtown Santa Cruz. We’ve worked with leading design, engineering and construction companies to build a new network, which will bring affordable gigabit (1,000 Mbps) broadband service to downtown homes and businesses early next year. The construction technique being we’re using, called directional boring, allows the build team to…

…ished TechCrunch article charmingly titled 13 Ways to Screw Over Your Internet Provider As you can imagine, since Cruzio is an internet provider, that raised an eyebrow over here and we figured we’d take a look. Wow. Amazing what some folks have to go through — it’s like they’re at war with the company who supposedly serves them! A lot of the measures suggested by the deeply disgruntled author aren’t necessary when you have an independent, Net-Neu…

…. 5. Oh the Places We Go! Photo by Rob Genovesi Everybody needs great internet. And though our headquarters is in a more urban area (downtown Santa Cruz — plus a field office in Half Moon Bay) we also work hard to get people connected all over the tri-bay area. Our technicians love to snap pictures when they’re afield — gorgeous views are a perk of the job — and they have sent back some lovely pictures. Here’s a sample, more on the blog. Photo by…

…go-go-go. Our infrastructure and system administration teams laid out the network plans — with networks, that means keeping track of hundreds of numbers and paths, both physical and logical. Then Adia Schamber and her Field Operations crew took over. Construction started January 18th. Children would connect to their Zoom classes as soon as they moved in — if we finished in time. The schedule was tight. And then it rained. Remember the epic downpo…

…nless our service is purchased -No contracts. No data caps. No throttling -Net Neutral, open internet -Unlike major carriers, we don’t collect and sell customers’ private information Now we’re seeing those scorching speeds inside the mobile homes. Residents are going to be able to do everything a high-powered tech worker can do at a desk in downtown San Francisco or LA. But they can do it sitting in their home. That’s So Santa Cruz It’s a pretty S…

…eat internet to be. We get around. More… 11. Help Us Expand, Get Free Internet Want free Internet? Have a tall building or sweeping view? Cruzio is always looking for well-situated buildings to join our broadband network. If we use your location we’ll give you free high-speed service. We’ve had some great success lately, not only with taller buildings like offices and apartments, but with houses that just happen to see lots of other houses and bui…