…Some of our legacy DSL customers may be experiencing an outage. The symptom is getting Sync on the modem, but not being able to surf the web or access the internet. We are currently working with our upstream provider to address the issue….
…Our upstream provider is investigating a connectivity issue affecting some of our legacy DSL customers. We do not have an ETA for resolution at this time, but we will update this network status message as more information becomes available. This issue is not affecting our Velocity, Wireless Pro, Certified or Enterprise customers….
…Engineers will be performing maintenance on hardware that serves a subsection of our DSL customers starting Wednesday night at 11:59PM, and ending at 6AM Thursday morning to repair an issue. Downtime will be less than two hours total during this window for affected customers. This maintenance will not affect our other services, including Velocity….
…Beginning at 11:59PM tonight our upstream partner will be conducting maintenance on copper infrastructure that provides service to some DSL customers. Downtime will be approximately 15 minutes for these customers. This maintenance will not affect other services, including Velocity….
…Beginning at 11PM tonight our upstream partner will be conducting maintenance on copper infrastructure that provides service to some DSL and Velocity customers. Downtime is not expected, but will be brief if it occurs. This maintenance is scheduled to complete at 1AM, and will not affect other services….
…Tonight, 9/3/20 at 11:59PM, our upstream partner for copper services will be conducting maintenance on their infrastructure. This maintenance will temporarily impact connectivity for some DSL and Velocity customers. Expected downtime is approximately 10 minutes….
…Tonight 9/1/20 at 11:59PM our upstream partner for copper services, including Velocity and DSL, will be conducting maintenance on their infrastructure. Downtime is not expected during this window….
…Tonight, 9/15/20 starting at 11:59PM and ending at 4:00AM, our upstream partner for copper services will be conducting maintenance on their infrastructure. This maintenance will temporarily impact connectivity for all DSL customers and the expected downtime during the window is approximately 30 minutes. Please note that this maintenance will not affect Velocity customers….
…Our upstream partner for copper services, including Velocity and DSL, will be conducting maintenance on their infrastructure. Downtime is not expected, but slowdowns and routing delays may intermittently occur during this maintenance window….
…Engineers are investigating an issue affecting connectivity for some DSL customers. Other services, including Velocity, are not affected by this issue….