5/31/2019 3:45pm – Legacy DSL Outage Affecting Some Customers [UPDATE]

…Our upstream vendor, Sonic, is finalizing a fix with AT&T for a connectivity problem that is affecting a handful of our legacy DSL customers in the Felton area. This resolution has been rolled out to a test circuit successfully, and we anticipate that it will be ready for the other affected circuits soon. This issue is not affecting our Velocity, Wireless Pro, Certified or Enterprise customers….

5/30/2019 5:45pm – Legacy DSL Outage Affecting Some Customers [UPDATE]

…Our upstream vendor, Sonic, is continuing to investigate a connectivity issue with AT&T that is affecting a handful of our legacy DSL customers in the Felton area. Sonic and AT&T report that they are nearing a resolution for this issue, and we have an estimated time to repair of 1 to 2 business days. This issue is not affecting our Velocity, Wireless Pro, Certified or Enterprise customers….

2/12/2018 11:59pm – Legacy DSL Maintenance

…Cruzio’s upstream providers have scheduled a maintenance window for Tuesday, February 12th, 2019 at 11:59PM to upgrade networking equipment that serves our Legacy DSL customers. This will not affect Fiber, Velocity, or Wireless Pro services. We don’t expect any downtime during this maintenance window….

5/21/2019 5:00pm – Legacy DSL Outage Affecting Some Customers

…AT&T is still investigating the Upstream connectivity issue affecting a group of our legacy DSL customers in the Felton area. We do apologize for the delay in resolution and will update this network status message as soon we have more information. This issue is not affecting our Velocity, Wireless Pro, Fiber, Certified or Enterprise customers….

5/17/2019 5:30pm – Legacy DSL Outage Affecting Some Customers

…Our upstream provider is investigating a connectivity issue affecting a handful of our legacy DSL customers in the Felton area. We do not have an ETA for resolution at this time, but we will update this network status message as more information becomes available. This issue is not affecting our Velocity, Wireless Pro, Certified or Enterprise customers….