…Wireless engineers have resolved the issue as of around 11:00am this morning, and full connectivity to our customers in the East San Jose Area has been restored. We appreciate your patience….

…Engineers are going to perform some emergency repairs to some of our equipment that will effect Wireless Pro customers in the Midtown, Seabright, and Live Oak areas of Santa Cruz. Engineers estimate the emergency repairs should take between 30 to 60 minutes, but will be working as quickly as possible to minimize the downtime as much as possible. We apologize for this inconvenience and will post updates as we get more information….

…A radio linking the SC Art Center to Cruzio has gone down and engineers have been dispatched to fix the problem. This should only effect customers connected wireless at the SC Art center. Updates will be provided as soon as we have more information….

…Cruzio engineers resolved a service outage for Wireless Pro, Dedicated Business Broadband, and Enterprise services in some areas of Santa Cruz with an emergency reboot of networking equipment. We apologize for the downtime and any inconvenience….

…Cruzio technicians need to briefly power down the equipment that was involved in this morning’s outage. Downtime should be under 5 minutes. This will only affect some Wireless Pro customers in the Live Oak/East Side areas. This status will be updated once the maintenance is complete. We appreciate your patience….

…Cruzio technicians have completed the emergency maintenance. All affected Wireless Pro customers are back online. Thank you for your patience….

…Network engineers identified the issue, and resolved it around 11pm this evening. Wireless Pro customers in the Midtown/Eastside areas that were affected should all be back online. We appreciate your patience….

…Starting around 1am tonight 8/14/17, some customers in the Westside and Downtown Santa Cruz areas began experiencing loss of internet connectivity. Network engineers are working on the issue This only effects Wireless Pro customers (not DSL/Velocity). Thank you for your patience….

…Technicians were dispatched to one of our Wireless Pro distribution sites, and connectivity for affected customers was restored around 2am this morning 8/14/17. We appreciate your patience….

…Cruzio technicians arrived onsite at 2030 North Pacific this morning, and restored internet connectivity to our Wireless Pro customers around 9:25am. We thank you for you for patience….