…As of around 6pm this evening 3/19/20, we began experiencing issues at one of our network sites. All wireless pro connections served from there are currently offline. Engineers are actively working to resolve the issue and restore connectivity as quickly as possible. We will amend this status as we receive updates from our engineering team. We appreciate your patience….

…Cruzio engineers are en route to repair a problem affecting a small group of Wireless Pro customers located in the East Cliff area. No other services are affected, and we will have an update soon….

…Some wireless pro customers located at DeLaveaga and the downtown Santa Cruz area, as well as customers fed from that equipment, are currently down and Cruzio engineers are investigating. There is no ETA at this time, but we will continue to update this network status message as more information becomes available….

…Cruzio engineers have resolved the issue that was causing sporadic packet loss for some Wireless Pro customers in downtown Santa Cruz. If you continue to experience any connectivity issues, please contact Cruzio customer service….

…Cruzio engineers are aware of an intermittent issue that is causing packet loss for a small subset of Wireless Pro customers fed from downtown Santa Cruz. Further investigation will require potentially disruptive maintenance, and will be carried out on Monday to allow for rapid response to any unforeseen issues….

…Some Wireless Pro customers in the downtown Santa Cruz area are experiencing sporadic packet loss. Engineers are working on the issue and expect to have a solution in place by tomorrow….

…Cruzio engineers have completed their work and Wireless customers in Eastside Santa Cruz should now be back online….

…Some customers in the Eastside Santa Cruz area with Wireless, Certified, Dedicated, and Enterprise access service will see a brief downtime as we cycle battery backup equipment at our main service distribution site….

…Cruzio engineers have completed their work and Wireless customers in Beach Flats and Westside Santa Cruz should now be back online….

…We are aware of an outage affecting one of our Wireless Pro broadcasting sites that serves customers in Westside Santa Cruz, Beach Flats, Seabright, and Twin Lakes. Cruzio technicians are currently rolling out to diagnose the issue. Update: This is resolved. As of 4:00 AM, our equipment has been restored and all affected customers should be back online….