…Our technicians are aware of the issue and are investigating the issue. Currently customers fed from the West portion of Weston Rd. are experiencing an outage, we will post updates as soon as we get them. We apologize for the inconvenience. This issue only pertains to our business broadband customers on Weston Rd., all other systems are up and operational….

…Full connectivity was restored at approximately 4 AM this morning. All services should be up and running. We thank you for your patience….

…This issue affecting customers in Aptos and Gilroy has been resolved….

…Starting around 2:55pm this afternoon 1/17/19, engineers are performing maintenance on our network equipment at one of our mountaintop sites. This is part of ongoing maintenance to maintain service and reliability to our dedicated and enterprise customers served from there. There will be brief downtime, but it should last a few minutes. We appreciate your patience….

…Engineers have completed an equipment swap and one of our mountaintop sites at 3pm 1/17/19. Customers served from there were offline for under 5 minutes. We appreciate your patience….

…A few customers in the Westside area of Santa Cruz are currently down due to a power outage affecting the networking equipment upstream from their radios. We are currently running new batteries to the site….

…PG&E has restored power to our gear in Westside Santa Cruz….

…Cruzio engineers are investigating a connectivity stemming from a localized PG&E outage in Scotts Valley. This is affecting tenants at the Enterprise Technology Center, as well as Wireless Pro customers fed from that building in Scotts Valley. We will post updates as they become available….