6/17/2020 1:45PM – Wireless Pro and Dedicated service interruption for some customers in downtown Santa Cruz [RESOLVED]
…This issue is now resolved….
…This issue is now resolved….
…There may be a period of downtime for some customers due to building maintenance affecting power at one of our distribution sites. Engineers are working to keep downtime to a minimum while this work is being performed. We will update this network status once that work is complete and all services have been restored….
…There may be a period of downtime for some customers due to building maintenance affecting power at one of our distribution sites. Engineers are working to keep downtime to a minimum while this work is being performed. Update: Engineers have completed this work and all services should be up and operational….
…Cruzio engineers are investigating a connectivity issue affecting tenants at the Enterprise Technology Center, as well as Wireless Pro customers fed from that building in Scotts Valley. We will post updates as they become available….
…The maintenance has been completed….
…Cruzio engineers are enroute to assess and repair the issue. We will update this status message as more updates become available….
…This maintenance is complete. If you are still experiencing connectivity issues, please reboot your equipment….
…Cruzio engineers are investigating a connectivity stemming from a localized PG&E outage in Scotts Valley. This is affecting tenants at the Enterprise Technology Center, as well as Wireless Pro customers fed from that building in Scotts Valley. We will post updates as they become available….