Tag Archives: half moon bay

Faster Internet Coming to Coastside San Mateo

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Earlier this year, the state of California awarded Cruzio $5.65 million to improve internet infrastructure in our region. Using state-of-the-art technology, the funded project will bring high-speed connectivity to large parts of San Mateo. Serving homes, businesses, and public safety agencies, the Equal Access Summits to the Sea (EAS2C) initiative is a game-changer, and it’s been years in the making.

The seeds of EAS2C were planted back in early 2021, when Rob Genovesi, a well-respected figure in the community and long-time owner-operator of Coastside.net, sat down with Cruzio’s Chris Frost and James Hackett. As longtime friends and collaborators, the three had often bounced around ideas, having worked together on everything from cutting-edge wireless tech to customer support strategies. But this conversation felt different — this time, they saw a once-in-a-generation opportunity.

In the wake of COVID-19 and a series of devastating wildfires, the state of California was making broadband expansion a priority, pushing to bridge the glaring digital divide. Many residents were still struggling with limited or no internet access, hampering their ability to work, study, or get vital information during emergencies.

Cruzio had a track record of securing grant funding and successfully completing complex projects, to reach unserved areas, even ones larger ISPs had passed on. Our Equal Access initiative had already made strides in providing affordable internet to low-income families, working closely with local schools and nonprofits. Meanwhile, Rob had extensive knowledge of the Coastside region — its beauty, its connectivity challenges, and the urgent need for better service. Recent advances in fixed wireless technology, allowing ultra-fast speeds over longer distances, was the final piece of the puzzle.

The three quickly realized that by combining their resources, they were in a perfect position to secure upcoming grant funding and solve a major regional issue.

By the end of 2021, the partnership between Cruzio and Coastside.net was official, and the combined teams launched into action, working tirelessly to craft the technical and financial framework to secure a multimillion-dollar grant.

Fast forward to February 2024: The California Public Utilities Commission voted unanimously in favor of Resolution T-17810, green-lighting the EAS2C proposal. With the funding locked in, we wasted no time rolling out high-speed, resilient telecommunications infrastructure. Cruzio is set to connect the first wave of subscribers within weeks and by September the network will be fully operational.

The impact? Thousands of homes and businesses will finally experience the speed and reliability they’ve long needed. Beyond that, we’ll integrate fire alert cameras into the network, bolstering safety across the region. Cruzio has already started partnering with local organizations, including the Department of Emergency Management on their Coastal Resiliency Infrastructure Strategic Plan (CRISP), to ensure that this new network benefits the entire community.

We’re excited to see how this infrastructure will shape the future of the Coastside area, and we’re eager to hear from residents and local groups on how we can collaborate to make the most of this new resource. If you’d like to connect with a member of our senior project team about EAS2C, feel free to reach out at cruzio.com/contact.

Keep an Extra Eye Out for Scammers

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internet security logo

Whenever there’s a crisis — like the current war in Ukraine — spammers and scammers take advantage. You may receive extra email or calls soliciting donations, or you may find a higher amount of more convincing phishing email.

We’re even being warned, in a very general way, about possible hacking by Russia. Earlier this month the FBI announced it had prevented a massive hacking project on American routers and firewall devices by the Russian military. Many forms of computer hacking and interruption depend on large networks of virus-infected computers (“botnets”), whose owners don’t know their machines are carrying out nefarious tasks. That can affect home and office computer equipment.

Internet security experts around the country are urging extra caution.

Our users and community are not likely to be the specific target of any particular scheme, but large sweeps looking for access to private and small business computers can sometimes catch unsuspecting people.

Resist hacking! Some principles to remember:

  • The more urgent it seems, the more likely it is to be a scam
  • Don’t submit personal information and passwords to forms you’re directed to in unexpected email or texts, even if the sender seems familiar
  • Directly contact whoever supposedly wrote the email (bank, relative who’s apparently in trouble, technical service) directly if you have any doubts. Don’t just answer the email or stay on the phone, use an independent way of reaching them
  • Check whether you have compromised accounts or passwords by visiting haveibeenpwned.com
  • If your personal data has been compromised, or just every so often for the heck of it, change your passwords. Use different, unusual passwords for sites where security is most important (like a bank)

If you have one of those moments when you suspect you’ve fallen for an internet scheme, don’t panic. You’ll need to change your passwords right away. Feel free to contact Cruzio to ask for advice.

Note from Cruzio’s CEO

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Kitten at the laptopWhat area does Cruzio serve? Well, that’s changing. Our footprint is getting bigger.

Cruzio recently merged with neighboring best-buddy ISP Coastside Net. Coastside is based in San Mateo County, and Cruzio realized we’re not hyperlocal anymore.

Now we’re regional. But what’s our region called?

Our marketing staff have puzzled over this change. We used to say, “Santa Cruz County” in front of everything we did.

And we loved highlighting Santa Cruz County, although it’s a bit difficult having a city (Santa Cruz) and a county (Santa Cruz) with the same name. That’s challenging for advertising because people tended to think we provided internet just in the City. They didn’t realize Cruzio reaches a lot of odd places where you wouldn’t expect great internet to be.

We get around.

Now we’ve got even more territory to name. We all have a lot in common. The stretch of mountains-to-sea running from Pacifica all the way down and around Monterey Bay is an area of great natural beauty dotted with charming towns. Yes, if you are reading this, you likely live in a charming town. Or at least near one.

In the springtime we’ve got fields of brilliant yellow cowslips and starry purple ice plants. Cedars give way to scrub oaks give way to towering redwood trees, each with a distinct color, shape, and smell. Seals or sea lions nap at our beaches — some beaches even host elephant seals.

We surf. We sail. We bicycle. Our roads zigzag up into the mountains, our farms draw straight furrows below, and some of us may work in Silicon Valley but we’re much happier when we’re home.

We have common struggles, too. It’s hard to find housing. It takes way too long to get from one place to another on our crowded highways. We worry about fire in one season and flood in another. A lot of us struggle with the cost of living in such a beautiful place. We’re often far from needed services, especially during crises like fires or heavy storms.

As a region, we have a lot of decisions we need to make, and we do better when working together. More reliable internet reaching more places should help us.

So what’s the name of our new service area? We’re cogitating on that, but we don’t know yet. If you have any suggestions, send them in! Meanwhile Cruzio will continue to connect people from all around our unnamed region with the best internet possible, because we live here, too.