DSL/Velocity Troubleshooting

…below, refer to its manual.) Where to find your modem’s sync light Alcatel 1000 Power/Sync light Alcatel SpeedTouch Home Line/Sync light Cayman 3220-H Status light Comtrend CT-5072T ADSL light Comtrend NexusLink 5630u ADSL1 and ADSL2 lights Efficient Networks SpeedStream 4100, 5100, 5260, and 5360 DSL light Netopia 2241N DSL light VisionNet 200ES ADSL light VisionNet 201ER LINK light Westel Wirespeed READY light   Look at your modem…

Cruzio and Dry/Naked DSL

…ovider on this issue was an email message we sent on 25 February 2011. Their response is reproduced below: Date: Fri, 25 Feb 2011 09:52:11 -0500 Subject: RE: Naked/Dry DSL There are currently no plans to offer naked AT&T DSL service as AT&T does not offer naked DSL as an option to its resellers. What you can do Telecommunications in California are regulated by the California Public Utilities Commission. Their website includes information…

DSL/Velocity Help

…ith your Cruzio Velocity or DSL, start with the articles below, or search the Support section. If you need Cruzio to move your DSL to a new location, or change the speed, please contact Cruzio. Using and Troubleshooting Your DSL or Velocity DSL/Velocity Troubleshooting Network Speed Test Security Tips Using Your Fusion Phone Cruzio Velocity comes with Fusion Phone service. Fusion Phone Help Fusion Voicemail FAQ Fusion Phone Taxes and Fees Fusion…

DSL/Velocity Setup for Windows

…com (or any other web page), you are using your Cruzio DSL or Velocity.If you cannot browse, follow the configuration instructions below* to get your computer ready to roll. back to the top Configuring Your PC to Use a Wired DSL Connection Windows 7 These instructions assume that you are running Microsoft Windows 7 Home Premium, and that you have not purchased a static IP address with your DSL or Velocity. If you are running a different version…

Changing Your DSL Modem’s Configuration

…e common modem interfaces. Each modem typically has a vpi and vci setting (also known as vp and vc). For all new Cruzio DSL connections, the settings in the modem should be configured to: vp=0 vc=35. If you’ve had your DSL for a couple of years, try: vp=8 vc=35. back to the top Macintosh OS 8-9 Locate your DSL modem in the table below and use the corresponding settings in these instructions. In the Apple menu, choose Control Panels ->…

Configuring a Speedstream 4100 or 5100 DSL Modem

…click Save Changes. Depending on your modem, a PPP Location Warning page might come up now. If it does, click Change PPP Location, and then click Restart. Now wait for your modem to restart. Watch the modem’s lights and wait for the Power, DSL and Ethernet lights to go solid green. When they do so, open your Web browser and try visiting a few websites. If they load, congratulations! Your modem is now properly configured for your Cruzio…

DSL/Velocity Setup for Mac

…our computer. Locate the phone jack closest to your computer workstation. That will likely be the jack you’ll use to connect to your modem. Place an inline filter in each phone jack in your home or office that uses the DSL or Velocity phone number, except for the jack you’ve selected in step one. You want a filter between the jack and any phone device (phones, faxes, alarms, etc.) you have plugged into those jacks.If you want to use…

Your Cruzio Modem: SR360n DSL Gateway

This document provides information for the The SR360n DSL Gateway – the Cruzio modem used with Velocity Phone + Internet service. The SR360n DSL Gateway provides high performance and flexibility for broadband subscribers. It combines a full-rate ADSL modem with a wireless access point using the latest 802.11n WiFi technology. It can be used as an Ethernet or DSL gateway, and includes a router and a firewall. All modems purchased from…

How to Forward Email with Complete Headers

…e To field, type helpdesk@cruzio.com.In the body of the message, add as much of the following information as possible: Your name Your account number Your phone number Brief description of your problem Your email address Your DSL phone number, if applicable Click Send. » back to the top Mail for Mac OS X View the message you want to forward. In the menu, choose View > Message > All Headers (or Long Headers in older versions of Mac Mail)….

Dialup FAQ and Troubleshooting

…uppercase characters and two numbers. Example: xxxxXX12The only exceptions to this rule are the following:Static Dialup customers, your login starts with the word “stat” followed by four numbers. Example: stat1234DSL Backup Dialup logins start with the word “backup.” Example: backup1234DSL users with Static IP Addresses have logins that start with “sback.” Example: sback1234 You can call Cruzio technical…