Changing your hosting passwords

This information is for Cruzio Website Hosting services. If you got your web hosting before July 2006, please see the Classic Web Hosting FAQ.

To follow the procedures in this help article, you will need to know your Control Panel password. If you don’t know your Control Panel password, please contact Cruzio Support for help.

Changing passwords: a good website security practice

To keep your website or web application safe, it’s good practice to not only keep your site’s software up to date, but also to change your web hosting-related passwords regularly.

For other Internet security recommendations, please see Cruzio’s Security Tips.

Changing your Control Panel password

  1. Log in to your control panel.
  2. Click one of the following icons (different control panels use slightly different wording):
    • Under Tools, click Edit icon. OR
    • Under Account, click the Change Password icon.
  3. Enter your new password in the Password field, then enter it again in the Confirm Password field. Click the OK button.

Changing your FTP passwords

  1. Log in to your control panel. Under Domains, click the name of your domain (you may have to click a Domains icon before you see the name of your domain).
  2. Click one of the following icons (different control panels use slightly different wording):
    • Under Hosting, click the Setup icon. OR
    • Under Web Site, click the Web Hosting Settings icon.
  3. Under Account Preferences, enter the New FTP Password. Enter it again in the Confirm Password field. Click the OK button.
  4. Repeat for each domain in your control panel that has FTP access.

Changing your Web application’s administrative passwords

Here are the official instructions for changing your password in WordPress or Joomla. For other Web applications, please refer to the documentation for your application.

If you’ve lost your administrative password, see our instructions on resetting your Joomla, WordPress, or Drupal password.

Changing your email passwords

  1. Log in to your control panel. Under Domains, click the name of your domain (you may have to click a Domains icon before you see the name of your domain).
  2. Click one of the following icons (different control panels use slightly different wording):
    • Under Services, click the Mail icon. OR
    • Under Mail, click the Mail Accounts icon.
  3. Under Mail Accounts, click your email address.
  4. Under Tools, click Preferences. Under Mail Account Properties, enter your New Password. Enter it again in the Confirm Password field. Click the OK button.
  5. Repeat for each email address on your domain as desired.