The maintenance to our Fiber network is now complete as of 2:10am.

Cruzio engineers will be performing maintenance on our Fiber network in Downtown Santa Cruz on Friday, 8/14/2020, between 12:01AM to 2:00AM. There will be a few brief interruptions throughout this maintenance window.

Cruzio engineers will be performing maintenance on equipment that serves Wireless Pro and Dedicated customers in Westside and Downtown Santa Cruz on Tuesday 8/4/2020, between 10PM to 2AM. There will be a few brief interruptions throughout this maintenance window. Update: Engineers have completed this work and all services should be up and operational.

The issue preventing some Cruzio email customers from sending or receiving messages has been resolved.

Engineers are investigating a problem that’s preventing some Cruzio email customers from sending or receiving. Inbound emails will be queued up for delivery once the issue is resolved.

Cruzio engineers will be performing maintenance on equipment that serves Wireless Pro and Dedicated customers in Westside Santa Cruz on Tuesday 7/28/2020, between 10PM to 2AM. There will be a few brief interruptions throughout this maintenance window.

Update: Engineers have completed this work and all services should be up and operational.

Cruzio engineers will be performing maintenance on equipment that serves Wireless Pro and Dedicated customers in Westside Santa Cruz on Tuesday 7/28/2020, between 10PM to 2AM. There will be a few brief interruptions throughout this maintenance window.

Cruzio engineers are investigating an issue disrupting connectivity for some Wireless Pro and Dedicated customers in the DeLaveaga, downtown Santa Cruz and 41st Ave areas. We will update this post as more information becomes available.

This maintenance was completed earlier today, and all affected circuits should now be back online. If you are still having connectivity issues, please powercycle your modem, and contact Cruzio support if you’re still offline.