Cruzio engineers will be conducting maintenance on equipment that serves some Wireless Pro customers in the Downtown, Beach Flats, and West Cliff areas on Friday, June 26th from 10PM to 12AM. Downtime during this window should only be a few minutes.
This will not affect customers with Velocity, DSL, Dial-Up or Fiber services.
This issue is now resolved. Some customers may notice temporarily slow email retrieval as more mailboxes are brought back online.
Some email customers will be unable to access webmail due to a problem upstream. Engineers are working on the issue. This issue is not affecting domain hosted email mailboxes.
Cruzio engineers will be conducting maintenance on equipment that serves some Wireless Pro customers in the DeLaveaga and downtown Santa Cruz areas on Wednesday, June 24th from 10AM to 12PM. Downtime during this window should only be a few minutes.
This issue is now resolved.
Cruzio engineers are investigating an issue disrupting connectivity for some Wireless Pro and Dedicated customers in the downtown Santa Cruz area. We will update this post as more information becomes available.
This maintenance is complete.
This maintenance is complete.
Cruzio engineers will be conducting maintenance at 3:45PM that will momentarily interrupt connectivity for some Wireless Pro customers in the Midtown and Live Oak areas. Downtime will last a few minutes.
Cruzio engineers will be conducting maintenance on equipment that serves some Wireless Pro customers in Scotts Valley between 1PM to 3PM today. Downtime during this window should only be a few minutes.