Cruzio engineers are investigating a service outage affecting some Wireless Pro and Dedicated Wireless customers in Scotts Valley. Cruzio technicians are currently rolling out to diagnose and repair the issue.
Update: This is resolved. As of 6:40 PM, our equipment has been restored and all affected customers should be back online.
Cruzio engineers are investigating a service outage affecting some Wireless Pro and Dedicated Wireless customers in Scotts Valley. Cruzio technicians are currently rolling out to diagnose and repair the issue.
Cruzio engineers have confirmed that there was a brief period of downtime due to a temporary issue on our primary path. Our network automatically swapped to our backup link. Some customers may have noticed a brief period of downtime while our traffic was re-routed.
Cruzio engineers have resolved the issue, and all affected Wireless Pro, Dedicated, and Fiber connections should now be back online.
Cruzio engineers have determined that one of our main DNS servers is experiencing a denial of service attack. This may disrupt connectivity for some of our Dedicated, Wireless Pro, and Fiber customers. We will update this status message as more information becomes available.
Cruzio engineers are investigating a DNS issue affecting connectivity for some customers on our network. We will update this network status with more information as it becomes available.
Cruzio engineers have resolved the issue, and all affected Wireless Pro and Dedicated connections should now be back online.
Some Wireless Pro customers in and around downtown Watsonville may observe connection issues due to an upstream hardware issue, and Cruzio engineers are dispatching to resolve the problem. We will update this network status as more information becomes available.
Cruzio engineers have resolved the issue and all affected customers should now be back online.
As of around 6pm this evening 3/19/20, we began experiencing issues at one of our network sites. All wireless pro connections served from there are currently offline. Engineers are actively working to resolve the issue and restore connectivity as quickly as possible. We will amend this status as we receive updates from our engineering team. We appreciate your patience.
