We will be performing some emergency network maintenance for customers in the Downtown Santa Cruz area at midnight on Wednesday 3/20. We expect customers to be down for less than a minute.
03/18/2019 8:30PM – Westside Santa Cruz wireless outage [RESOLVED]
PG&E has restored power to our gear in Westside Santa Cruz.
03/18/2019 5:10PM – Westside Santa Cruz wireless outage
A few customers in the Westside area of Santa Cruz are currently down due to a power outage affecting the networking equipment upstream from their radios. We are currently running new batteries to the site.
03/15/2019 1:55pm – Network Outage Weston
Our engineers have finished their emergency maintenance and wireless services in the Weston area have been restored. Thank you for your patience.
03/15/2019 7.30am – Network Outage Weston
Cruzio Technicians are aware of a Wireless Pro outage affecting some customers.
We are working on a fix for the issue. We will post updates as they develop.
This only affects customers with Wireless Pro that are in the Weston area; Velocity, Dsl, and Dialup services are not affected.
3/15/2019 12:15AM – Emergency network maintenance in Downtown Santa Cruz [COMPLETED]
This maintenance was completed as of 12:05AM.
3/15/2019 12:01AM – Emergency network maintenance in Downtown Santa Cruz
We will be performing some emergency network maintenance for customers in the downtown Santa Cruz area at midnight on Friday 3/15. We expect customers to be down for about 5 minutes.
3/14/2019 12:40PM – Network outage in Weston Road area [RESOLVED]
This network outage has been resolved. Customer wireless access services have been restored.
3/14/2019 12:15PM – Network outage in Weston Road area [UPDATE]
Field techs are currently on route to asset the site.
3/14/2019 11:40AM – Network outage in Weston Road area
Cruzio engineers are currently investigating an outage for customers with wireless broadband service in the Weston Road area of Scotts Valley.