Web hosting server host4 (host4.cruzio.com) has been restarted for some emergency maintenance. This only effect customers with web hosting services on host5. The server will return to normal operation in a few minutes.
Any mail sent while the server is down will be queued and delivered once the restart process is complete.
The connectivity issue that was affecting some legacy DSL customers has been resolved. Thank you for your patience.
The connectivity issue that was affecting some legacy DSL customers has been resolved. Thank you for your patience.
We have completed our network maintenance. All customer traffic is back to normal.
Cruzio engineers have scheduled a maintenance window for the networking equipment that feeds customers on our enterprise, broadband, colocation, coworking, domain hosting, and email networks. This window will end at 3:00AM 5/2/2018.
We expect extremely short customer downtime as networking protocols converge and install routes.
This network interruption will affect all Cruzio customers with exception of those using our Velocity DSL product.
This outage has been resolved.
Networking equipment that feeds customers in the north Scotts Valley area is currently down. We are investigating a resolution.
We have resolved the hardware malfunction which affected Wireless Pro, and Dedicated Broadband customers in the downtown Santa Cruz area.
There is currently a network outage affecting some downtown Santa Cruz Wireless Pro and Dedicated Broadband customers. Cruzio engineers are currently investigating.
Starting around 9:45am this morning 4/3/18, internet connectivity customers in the South Bay/San Jose area began experiencing periods of downtime. Cruzio technicians are now en-route to one of our sites to diagnose and resolve the issue. This status will be updated as we receive information from the field. We appreciate your patience.