Cruzio Network Engineers are currently investigating sporadic service outages in Santa Cruz and Harvey West for customers on Wireless Pro, Dedicated Business Broadband, and Enterprise services. Customers with other services are not affected. We will update with further information.
12/19/2018 6:33pm – Partial Network Outage RESOLVED
Technicians were able to restore connectivity to the affected portions of our network at around 6:30pm this evening. We appreciate your patience.
12/19/2018 5:30pm – Partial Network Outage
Cruzio Technicians are aware of a Wireless Pro outage affecting some customers.
We are working on a fix for the issue. We will post updates as they develop.
This only affects customers with Wireless Pro; Velocity, Dsl, and Dialup services are not affected.
12/18/2018 11:45pm – Scheduled Maintenance on Host9 [COMPLETE]
All work on web hosting server host9.cruzio.com has been completed as of 11:45pm. Any mail send during the down time was queued up and should be delivered soon if not already.
12/18/2018 11pm – Scheduled Maintenance on Host9
We will be carrying out a scheduled maintenance on web hosting server host9.cruzio.com. They may result in some down time of the sites hosted on this server during the upgrade period. Any mail being delivered during this time will be queued up and delivered once the maintenance is complete.
12/18/2018 4:25PM – [COMPLETE] Network maintenance at Tannery Arts Center
This maintenance work has been completed. We appreciate your patience.
12/18/2018 3:20PM – Network maintenance at Tannery Arts Center
We are performing network maintenance that will affect service for customers
located in the Tannery Arts Center building in Santa Cruz. This downtime
should be less than 10 minutes.
12/17/2018 4:08PM – [COMPLETE] network maintenance at 500 Soquel Ave.
This maintenance work has been completed.
12/17/2018 3:15PM – Emergency network maintenance at 500 Soquel Ave.
We are performing emergency network maintenance that will affect service for customers located in the 500 Soquel Avenue building in Santa Cruz. This downtime should be less than 10 minutes.
12/14/2018 3:00PM – [COMPLETED] Network maintenance in Harvey West area
This network maintenance has been completed.