Cruzio Engineers are aware of a Wireless Pro outage affecting some customers in the Live Oak and Capitola area and are working on a fix for the issue. We will post updates as they develop.

This only affects customers with Wireless Pro; Velocity, Dsl, and Dialup services are not affected.

The emergency maintenance is now complete, thank you for your patience.

Cruzio engineers are en-route to 500 Soquel Avenue to investigate and repair an issue on-site. We will update this post as more information becomes available.

All services have been restored on webhosting server host6.cruzio.com .

Any mail sent during this period has been queued up and should be delivered shortly.

Web hosting server host6.cruzio.com is temporarily being taken down to perform emergency maintenance as well as replacing components that will prevent future down time. This will only effect customers with web hosting services on Plesk hosting server host6. Any mail sent during this time will be queued up and delivered once services are restored. This could take up to an hour, but we don’t anticipate it taking that long.

All work has been completed and all services should be restored. Any mail sent during the down time should be queued up and delivered shortly.

Web hosting server host7.cruzio.com is temporarily being taken down to perform emergency maintenance as well as replacing components that will prevent future down time. This will only effect customers with web hosting services on Plesk hosting server host7. Any mail sent during this time will be queued up and delivered once services are restored. This could take up to an hour, but we don’t anticipate it taking that long.

One of our shared web hosting servers, host 4, requires a reboot. All email is being queued up, and will be delivered once the server reboots. We appreciate your patience.

All customers on vps1.cruziohost.com were moved to vps2.cruziohost.com shortly after the vps1 had a failure on 7/13. We apologize for the delay in this update as the services on vps1 have been restored as of the same day of the original outage.

Cruzio network engineers are currently working on restoring service to customers with virtual private server hosts on vps1.cruzio.com.