We have diagnosed and resolved an issue that caused a momentary loss of connectivity to Wireless Pro, Dedicated, and Enterprise customers in the mid-town area of Santa Cruz.

This issue caused about 2 minutes of customer access downtime to customers.

Web hosting server host4.cruzio.com is being rebooted to fix a stuck process. Services should be restored in a few minutes. This will only effect customers with web hosting accounts on host4. Any email sent during this time will be queued until the server is back up and then sent out.

Cruzio technicians have completed the emergency maintenance. All affected Wireless Pro customers are back online. Thank you for your patience.

Cruzio technicians need to briefly power down the equipment that was involved in this morning’s outage. Downtime should be under 5 minutes. This will only affect some Wireless Pro customers in the Live Oak/East Side areas. This status will be updated once the maintenance is complete. We appreciate your patience.

We have resolved the issue affecting Wireless Pro customers in the Chaminade and Live Oak area. All Wireless-Pro customer services have been restored. We appreciate your patience while we mitigated the issue.

This issue only affected customers on our Wireless Network. Velocity, DSL, and dialup were not affected.

Cruzio Internet’s wireless network is experiencing a Wireless Pro outage, this is affecting Wireless Pro customers on Cruzio’s wireless network. The affected locations are portions of the Chaminade and Live Oak area. Engineers are out in the field working to resolve the issue and we should be able to provide updates shortly. We apologize for the inconvenience.

Web hosting server host6.cruzio.com is being rebooted to fix a stuck process. It should be back up within a few minutes. This should only effect web hosting customers with services on host6 and any mail sent during the reboot will be queued up and delivered once the server is back online.

Web hosting server host6.cruzio.com was rebooted to clear stuck processes. This only affected web hosting customers with services on host6. Services have now been restored and any Emails queued up are being delivered. We apologize for any inconvenience. Thanks for your patience.

Our maintenance on our core network and routing hardware has completed.  All customer access services have been restored.

Web hosting server host1.cruzio.com is being rebooted to fix a stuck process. This should only effect customers with web hosting on server host1.cruzio.com. Any mail sent during this time will be queued up and delivered once the server is restored.